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“The young man who helped me was knowalable, courteous and extremely nice. He did a diagnostic on my car and told me what I needed and didn't charge me anything. I will definitely be back when I need something. He is an asset to your company.”
“I have previously visit this Tuscaloosa location during non-emergencies and emergencies. The employees have always been very knowledgable and helpful. I genuinely do not believe that I have ever been to an auto parts store that was so customer-service oriented. Today, I came into the store in need of "Fix a Flat." After helping me find my originally-intended item, this particular team member listened to my current issues, and he advised me of a possibly better solution. This resulted in his assistance in plugging my tire's puncture hold, and I was on my way! Saved me money, too! He was very helpful and willing to help me in the cold! Special shoutout to him!”
“Called in to confirm they could install my car battery 45 mins before they closed. The owner said yes and had it ready when I got there 15 mins later... she installed it all herself despite being the only one working the store. It was so easy she didn't even charge extra for the install. Great experience!”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Noah is amazing! He alleviated SO much stress by fixing my car. He helped me find everything I was looking for. He went above and beyond, and provided the service exactly how I wanted it. The service was free, all I had to do was buy the parts so it was so cheap! I will definitely be returning to O’Reilly’s!! Thank you Noah!!”