The UPS Store #2777 in Tuscaloosa is a locally owned business offering a variety of services, including packing, shipping, printing, notary, shredding, and more. Customers have praised the efficient, helpful, and respectful staff, making returns easy and providing excellent customer service. Newcomers to the area have found the employees to be kind and patient. However, there have been some concerns about inconsistent service, with a few customers experiencing issues related to staff training and follow-up. Despite this, many highlight standout employees who demonstrate a genuine care for customers and a strong work ethic. The store is conveniently located next to Publix on Hwy 69 South, making it an accessible option for all mailing and shipping needs.
I had a good experience this morning going to nail my daughter’s birthday gift. The staff member, Kyle was super nice & answered all my questions without making me feel rushed. Great service!
June 2025
The people in this store couldn’t be more efficient, helpful and respectful. They make retuning items so easy. I’m so glad we have one that is so convenient.
February 2025
They had their open sign on so I thought they were open; unfortunately, they were not. I do recommend their employees be more careful or receive better training to not do this in the future.
