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“We love our Florence credit union family!!!Everyone has always been kind and helpful but Meagan has always went above and beyond helping us with any loans we've had over the years !!5 stars”
“I had applied online and went to deposit $5 to start account. Imagine my surprise when no one could find my account, have no fear, I sat with an account manager and she helped to get my banking needs taken care of.. I highly recommend this CU. Friendly and helpful staff!!”
“The best place to bank is at Valley Credit Union in Florence Anjie has been so great to my family and I! We highly recommend to do any of your banking needs with her at this location!!”
“Professional & Friendly ✨ Always such friendly, helpful service! They truly care about their members & make banking simple & stress-free.”
“I became a member oh Florence Credit Union shortly after being hired at Florence Fire Dept. on 04/01/1975. At that time the credit union was located in a small office on the 3rd floor in the Florence Municipal Building. That being said, you don’t stay with any business for 50 years unless they are doing something right. My wife, Beth, and I have 3 accounts there, have had home mortgages, automobile loans, and personal loans over the years. FCU has always been great to bo business with. Thanks for the good service.
Jim and Beth Wallace”
“🌟 Shoutout to Dani at Valley Credit Union! 🌟
I just want to take a moment to recognize how amazing Dani is every time I visit the credit union. She handles all of my transactions quickly, accurately, and always with a friendly smile. It’s clear she really cares about providing excellent service and making sure everything goes smoothly.”
“I really like TVA credit union as my bank. I've been using them for over 15 years now. I got to know alot of the staff at this branch over the years. The branch manger has always been so helpful and nice with any questions I had.”
“Had a problem with my account and got a bunch of fees that I shouldn't have. Got all my fees refunded quick and easy. I know mistakes happen, but the way they responded was top notch. Brie was awesome.”
“Tammie literally saved the day today. She went above and beyond to hop on a three way call with me to resolve an issue with another financial group. She also went above and beyond AGAIN to make sure things were overnighted, accounts were resolved. You don’t get that at a big bank. She deserves every good thing that comes her way.”
“Friendly staff, loan officer walked me through every step of the process and made sure I understood my options. It was really nice to be treated like my business was wanted instead of like I was just another number.”
“I’d like to give a big shout out to Kim Walker at the Hough Road Branch. She made getting my car loan a breeze! She got my information over the phone and through email. She quickly got me approved and in a matter of an hour or so all I had to do was go pick up the check! She was friendly, responsive to my needs, and got me exactly what I needed. Thanks, Kim!!”
“I have been a member of Listerhill Credit Union for 20 years! I've never had any issues or problems. They've actually been a breath of fresh air after dealing with other banks and financial institutions prior to opening accounts at Listerhill.I now have opened my daughter's savings account here as well and have our car loan through themI've always received excellent customer service, whether at one of the locations or over the phone.I'm satisfied and would recommend.”
“I recently had the pleasure of visiting this branch, and I can confidently say it has been one of the best banking experiences I’ve ever had. From the moment I walked in, the atmosphere was welcoming, professional, and genuinely customer-focused. The entire staff consistently goes above and beyond, offering friendly greetings, attentive service, and a sincere willingness to help with any questions or needs.
It’s rare to find a banking institution where you feel valued, appreciated, and treated with such respect. This location sets the standard for what great customer service should be. I can only speak highly of the staff and the quality of service they provide.”
“The team at the credit union is Amazing. They go out of their way to be professional and courteous. I have been a member for many years and it is always a pleasure doing business with them.”
“The staff is incredibly friendly, helpful, and always makes you feel welcome. Every visit is smooth and stress-free, and they truly care about their customers. I’ve had nothing but great experiences here. Five stars all the way!”
“For the past 12 years, Listerhill helped me with my meager income and bad credit. They took a risk with me when I had a huge loan from a Payday Lender. Listerhill lightened my debt, while giving me a loan on a car. I couldn't wait to pay them back for the kindness they had shown me. They have been so patient with me. I'm not going anywhere else. The Sheffield branch, the Muscle Shoals branch, and the Russellville branch have all been so helpful to me. I Highly recommend them as a financial institution. They're great!”
“I stopped by today to make a quick car payment. The drive thru lines were long so I was going to go inside to make the payment. The inside of the bank is closed. Open for appointment only.I'm not sure the reasoning of this, but it is definitely an inconvenience.I just went up the street to a different location.”
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“Miss Lori seifman is awesome she helped me so much I can breath now because of her thank u so much she was ery professional and kind hearted and juat all tje good things God bless u dear wonderful lady”