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“743 the payment please find attached file for your reference I can get some more information about this meeting is over at my place for the update on the status was on a different address than I thought but I have been working in TN and I have been talking to him about this house is in the picture but I'll let you look like a good idea at the moment I don't know if you wanted to come over to the store and get some information from me please let us know”
“Patty (Loan Officer) was not just someone to determine if I was worthy of a loan but she was genuinely concerned about my situation. She not only helped me with a loan but mentored me on how to improve my credit for the future. This credit union treats you as family not just another customer. I am so proud to be a member and I share my story with family, friends, neighbors, and even new residents in our community. Patty and the entire staff at FFCU always are smiling and welcoming the minute that you walk in the door. In my eyes Patty was not just my loan officer, but a friend and mentor to help improve my life.Thank-you for all you do for me and our community.”
“I really like TVA credit union as my bank. I've been using them for over 15 years now. I got to know alot of the staff at this branch over the years. The branch manger has always been so helpful and nice with any questions I had.”
“Had a problem with my account and got a bunch of fees that I shouldn't have. Got all my fees refunded quick and easy. I know mistakes happen, but the way they responded was top notch. Brie was awesome.”
8:30AM - 5PM
1405 S Wilson Dam Rd, Muscle Shoals
Credit Unions
“Tammie literally saved the day today. She went above and beyond to hop on a three way call with me to resolve an issue with another financial group. She also went above and beyond AGAIN to make sure things were overnighted, accounts were resolved. You don’t get that at a big bank. She deserves every good thing that comes her way.”
“I’d like to give a big shout out to Kim Walker at the Hough Road Branch. She made getting my car loan a breeze! She got my information over the phone and through email. She quickly got me approved and in a matter of an hour or so all I had to do was go pick up the check! She was friendly, responsive to my needs, and got me exactly what I needed. Thanks, Kim!!”
“It's always difficult to handle business affairs after someone's passing but, Anita Mashburn, Listerhill's Insurance Specialist, could not have been more helpful. She walked us through every step with patience, kindness, and went the extra mile in helping us wade through all the necessary paperwork. We so appreciate you!”
“I recently had the pleasure of visiting this branch, and I can confidently say it has been one of the best banking experiences I’ve ever had. From the moment I walked in, the atmosphere was welcoming, professional, and genuinely customer-focused. The entire staff consistently goes above and beyond, offering friendly greetings, attentive service, and a sincere willingness to help with any questions or needs.
It’s rare to find a banking institution where you feel valued, appreciated, and treated with such respect. This location sets the standard for what great customer service should be. I can only speak highly of the staff and the quality of service they provide.”
9AM - 5PM
743 Avalon Ave, Muscle Shoals
Credit Unions
“Friendly staff, loan officer walked me through every step of the process and made sure I understood my options. It was really nice to be treated like my business was wanted instead of like I was just another number.”
“I stopped by today to make a quick car payment. The drive thru lines were long so I was going to go inside to make the payment. The inside of the bank is closed. Open for appointment only.I'm not sure the reasoning of this, but it is definitely an inconvenience.I just went up the street to a different location.”
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“We love our Florence credit union family!!!Everyone has always been kind and helpful but Meagan has always went above and beyond helping us with any loans we've had over the years !!5 stars”