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February 2024 by Khan Khan
Unprofessional
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January 2024 by andrea Mettler
Paid $44 when I got promised a thorough clean.Car was dirty afterwards. Went to complain and they gave me the ran around instead of addressing my complaint. Guy who took my complaint was dismissive and rude. He even said that the $35 and $44 service is the same.Will not go there again and make sure I let people know not to waist their money.
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January 2024 by Larry Jones
It's a car wash that does what it's supposed to do
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January 2024 by Leo B
Got a complete wash interior and exterior for $28. I don't think that's a bad price for what they did. It cleaned out my vehicle, and it smelled like a brand new car. I will definitely be back.
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December 2023 by Paul B.
Excellent intensive car wash having driven from Las Vegas, NV. Excellent value for $10.00 extra. Industrious workers who take pride in their work.
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November 2023 by B's Signature Life
I wish they still had staff to wipe off the remainder of the vehicles after coming through the wash. The roller they installed only does the front of the car. I need that extra touch of personalization. Other than that no complaints.
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November 2023 by Christopher A.
Took my vehicle here on a night sunny day. After washing my car I noticed Mr. Carwash brushes scratched my car up so bad. I do not recommend taking your truck here. AVOID AVOID AVOID!
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September 2023 by Brooke B.
Is it ok if I leave every thing in the car? I ask the check in guy. And for me asking this? A bag of clothes were taken from my trunk. I guess the world we live in. You can not ask any thing or you pay. Controlling my speech by stealing. wow ! You would think they have cameras, unless management allows it. This was on Friday, at the Voss and San Felipe Store. Morning time.
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September 2023 by Raul Mx
I should have believed the previous reviews, as a new mister car wash customer I had expectations for the car wash, but I will cancel my membership, their machines scratched my car when I only had a few hours to take it from the dealer, I asked for the manager and he never came out The employees who assume that you clean the water that is left over look that they work more hard than willingly. In general, good service, but if you want their machines to scratch your car, just out of the agency, go to this car wash and wait a long time. time for the manager not to come out, they should regulate this type of machines because nobody wants to be responsible for the damages caused to their old or new clients and also their machines scrape the paint and nobody wants to pay for the damages, I will never return to this place and company
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September 2023 by Saad Alsaab
Horrible experience, the prices are going up with the services worsening. I got the platinum package $40 . After the service which only took 5 minutes. The car was full of droplet spots all over, not cleaned at all . The interior and exteriors are full of dirt that has not been whipped out. The sad thing , three of their customers took towels and started whipping their cars themselves. Brought this to the attention of Matt ( the supervisor) and he affirmed that is what you get for the $40. I asked to speak the manager and he said his name is Joe Fisher but he does not have his contact info. Do not support this scam car wash , you are better off going to the $7 automatic car washes .
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September 2023 by Fred M
Worst car wash service I have had in the cityIf you guys are going to charge 40 dollars for a car wash, please make it the customer’s worth while.This is unacceptable.I could have have washed the cat better myselfThanks for the expensive lesson though
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September 2023 by KYM INHOUSTON
This place used to do an amazing job; however, recently their work is very poor. The vacuuming is subpar and the staff misses obvious cleaning details.
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July 2023 by Christiaan Best
Fairly poor job washing the car. Didn’t clean the wheels at all. Windows have big spots.
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July 2023 by Melody Jannesari
Will never bring my car back here. Didn’t clean half of my car, center console, back seat after paying for service. Also ended up with new scratches on the outside of my car along with messing driver’s side tint. Wish I never brought my car here.
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June 2023 by Jake S.
I had a very disappointing experience at this location 6/19/23. I paid for the platinum wash- based on getting the dash conditioner/protectant and also paid to get the floor mats washed + added a 25% tip. Exterior of the car looked great but once I got in I glanced in the backseat and I could see crumbs and dust on the surfaces/ very bad job of vacuuming, bad enough I went back through the line and asked if they could re-vacuum. I felt rude and uncomfortable having to ask but paying $40 for a car wash and seeing crumbs and dust at a quick glance is not acceptable. After a QUICK re-vacuum I left. At the first stop light after leaving a noticed my dash was not at all shiny (conditioned) I felt it and it was dry and I could see bits of dust. I was too far and annoyed to go back and follow up but suffice to say I will not be returning to Mister Carwash based on this expensive disappointing experience.
