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December 2023 by Evan Northington
Hell has a basement, and it’s the Cahaba Heights Post Office. All employees should relocate to a job that does not require you to be helpful. You will have better luck via pigeon or message in a bottle..
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December 2023 by Stan Davey
Typical USPS. Service is lacking, they could care less. And most recently they took their mailboxes for drive up completely out.
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December 2023 by Dale Wisely
It's inconsistent. I've had terrible experiences there. I've had good experiences. In fact, just a few days ago, I went in with a complex mailing issue and the woman who helped me could not have been kinder and more helpful. It's a luck-of-the-draw thing.
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November 2023 by BROBINJA
THE WORST. Why would they hire people that literally have no desire to help people or do their job, why would they hire arrogant, rude, unkind, people with no grace at all. This Dark Skin Lady with super short Hair, probably mid-late fifties Was the most arrogant, rude person I have ever encountered, she wasn’t helpful at all, she was loud and yelling to the customers. We needed help to ship some packages for our first time and she was far from wanting to help us. Why are you mad for doing YOUR JOB, I mean literally that’s your life choice, you choose that and you’re getting paid for that, no one is forcing you, might as well do it with JOY and a SMILE and Desire to help and serve people, as we all DO serve in one way or another. Unacceptable.
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October 2023 by Da Key’s
I live in NY and would order things for my son, who recently moved to Birmingham. I couldn’t understand how a pkg could be listed as “delivered”, yet no pkg. For a while I thought, perhaps his neighbors were taking the pkgs, as he lives in a gated community, and so I ordered a camera for him (by which Amazon had to resend via their own driver, as the first pkg was never rec’d). However, I noticed that this was becoming a repeated pattern. I would have never believed that a P.O. could be so shady, so unprofessional and down right horrible! Never have I experienced this in my dealings with numerous Post Offices in New York. We’ve experienced better delivery services when my son was a college student in AL… It appears that this “one” P.O. in particular, has a major problem with simply doing their job, and I agree with one reviewer - Everyone should be terminated! They need to clean house - From the Post Master, to the supervisor, down to the mail carriers, because you guys are the worst!!! And I’m still waiting for the delivery of a pkg that has been listed as “delivered” since last week! ?
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August 2023 by Callie Ray
Had the worst experience here regarding an address change. Employee wanted to argue with me about changing it online which I've tried and it won't work. Told me that I'd have to receive a verification in 10 days but I won't be here. Employee told me that the forwarding would be canceled if the verification isn't done. Employee was rude and I hope I won't ever have to visit again. I came in on Saturday and had the most pleasant experience with a different employee. No wonder this postal office is rated so low.
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August 2023 by nevin mattice
So today at around 2:40ish pm I walk in the Cahaba Heights post office and ask if there is any UPS tracking labels that I could have. The lady at the front counter "without lifting her head from her phone" proceeded to say " They have quit using those" so I asked what an alterative might be? she said to me "that there isn't one". So I just say ok { very confused that everyone just magically stopped using the tracking number labels}. As I'm walking out of the building I hear her ask about the labels to I'm guessing her male coworker. The male coworker said " yeah we got those" and instead of trying to get my attention and correct her mistake she proceeded to play on her phone and do nothing about what just transpired. All this to say make sure your talking to the right person because some people in this world are JUST TO LAZY AND DONT CARE HOW IT EFFECTS THEM OR THEIR JOB!!!!!!
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July 2023 by Landry G.
They were so quick, helpful, NICE, and the store was clean! Great spot. I'm used to the Auburn, AL post office so this is 5 star compared to that other clown show! Lol. I would absolutely use this location again.
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July 2023 by Garrett Crosby
They accidentally shipped my package to Australia instead of The Netherlands, which greatly increased the cost, but immediately caught their mistake and had new tracking and the difference in cash in the mail.
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July 2023 by Olivia B.
I've only been here once but the ladies at the counter were super helpful and kind. Very appreciative of their service.
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June 2023 by Oliver Chase
I don't know what their real hours are, but they sure don't abide by 6PM on a Thursday. Came in a couple minutes before close (having the same hours as our jobs is a challenge!) only to find them fully locked up. Not in the process. Done with no people in sight.
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April 2023 by Joseph Snider
Miserable employees. They deserve their miserable job. Horrible service.
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February 2023 by Lisa Kennedy
Clerk was friendly and helpful. In and out quickly!
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September 2022 by Bob Weaver
Vestavia Post Office is the worst of the worst. Customer Service is a “zero”.So unprofessional.
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September 2022 by K. R. K.L.
LAZY and rude and terrible mail delivery!!!!! They should clean house and fire the inept workers.
