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“Traveling up I-65 from Gulf Shores back to Nashville the dreaded RED battery light came on the minivan. We pulled off at the next exit and found O'Reilly just a half mile down the road. Timothy came out and checked our battery and our alternator. Yep, the alternator is bad. He then went into the store and he and his associate John called three places close by asking if they could take care of us today. Yes, Lance at Files can. Not only did they find me a shop that could take care of us same-day, Timothy then escorted us to Files Tire Shop to make sure we got there safely. This is over and above customer care! Thank you Timothy and John for LITERALLY going the extra mile to get us taken care of and give us piece of mind. THANK YOU THANK YOU THANK YOU!”
“Found ourselves in a 9 line bind on the interstate. Breakdowns happen and not being familiar with the area we happened upon this Napa location, WHAT A BLESSING!!!
These gentleman went out of their way to assist so we could get back on the road. Local businesses like this one are ones that truly deserve support from the community. Thank you guys for everything you did for us today.”
Auto Parts
Auto Parts
Auto Parts
“One of the better auto parts stores I have come across. I travel extensively around Alabama and these folks have always been good to me. The store manager is always nice and fair. The staff , except for one guy, is great. They all know their stuff and if they dont have the answer, they go out of their way to find it. Keep it up folks!”