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December 2025 by Geri Gillespie
Julie was very patient, and helped with my iCloud when other where unsuccessful. Julie is very nice and personal. She makes visiting the store peaceful.
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September 2025 by Brooke Degnan
Excellent experience with Julie. She is very knowledgeable and she goes above and beyond assisting customers.
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September 2025 by David Petty
Went to check my phone account, to see if my discount where applied. The Manager a WMA added a line to my account not paying attention to what I asked him to do. Went back to the store 09/19/25 after an over billed $75 dollars worth for the added line. Total on the phone time 1hr 22mins with AT&T customer service to correct this. Time is money! Also at the AT&T store, MNA stated that he could not help at the store correct this and I had to call 611, customer service. And they could not call customer service from inside the store. I called 611 from my cell and left the store. The 611 ladies were great. they killed the extra line and credited my bill for next month. One lady Grace was very patient, answered all questions. The other lady was very nice. She had visited Alaska, Sitka. I told her that Seward was my favorite. She was cool, she confirmed the line was dead and I wasn't getting charged. Confirmed applied credits. Why do you have a store where they can't call 611 Customer service or the staff can't help you with billing issues? Save the money, or hire better staff that can assist with all billing issues.
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September 2025 by Robert Navarro
Swapping over to AT&T was really easy. As long as your devices are unlocked and you have a transfer pin from your current phone provider. Julie was awesome and made the process enjoyable.
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August 2025 by Kaycee B
I went into AT&T to get international calling while I'm out of country. The AT& T employees were helpful, prompt, & knowledgeable. I had international calling put on my personal & business phones in ni time at all.
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August 2025 by Abigayil Akers (Abi)
I had the great pleasure of being assisted by Jon today! He was extremely patient with all my questions and handled my transfer/set up process swiftly and efficiently.
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June 2025 by Jayla Conner
We came to this location and Jon was such a great help. Very kind and patient with us.
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June 2025 by Jesus Zavala
I recently visited the AT&T store and had an amazing experience thanks to Matt! He went above and beyond to help my family get new iPhones and set us up with a new plan. Even though he was the only one working, he handled everything like a pro. Matt's exceptional service made the whole process smooth and stress-free. Highly recommend visiting this location and asking for Matt if you need assistance!
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June 2025 by Oriana Ziegler
When I came into the store there were about 3 people waiting ahead of me for help and I was still greeted and acknowledged by Matt. Matt was the only worker on the sales floor at the time and he really stepped up and quickly helped all customers with a smile on his face. When he finally got to me, he was very polite, respectful, and had lots of resourceful information regarding my iPhone upgrade. Thank you to Matt for working so hard and for giving me a pleasant experience at AT&T!
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May 2025 by Uatz Ma’afala
Came in to do a trade in for the iphone 16 pro max that a previous employee had literally told me I was able to do a week before, but then the store manager Jon wouldn’t allow me too because he said my phone was not eligible due to its condition. But mind you I showed the previous employee that it was in bad condition and he looked at it and said i would still qualify for a trade in and it’ll at least take off 300$. I would’ve traded it in that day but i still had to erase the phone and remove it from find my iPhone so he told me i could drop it off another day.
I feel that Jon was judging me based off my looks and simply didn’t want to do anything to help me like the other employee did. I wouldn’t recommend coming to this store or if you do just STAY AWAY FROM JON THE MANAGER. How is he a store manager when he can’t even value a loyal customer who’s been with Atnt since 2021.
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May 2025 by Karen L Desalernos
Thank you and bless your heart for your kindness and help Jonathon may you be rewarded greatly
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May 2025 by Pat Walker
The AT&T Business Park location employees are always helpful and knowledgeable.
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May 2025 by Curt Lemen
Fixed my glitch on my phone in a timely manner in and out pretty quick,was happy.
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April 2025 by Les Morgan
The employee was extremely helpful despite me being not tech savvy at all. He walked me thru everything step by step and was very polite about my lack of knowledge on the matter. I recommend Jacob B, actually nominate him for a raise and praise on his excellent and friendly customer service skills!!!
I would put 6 stars if I could
Lester Morgan
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April 2025 by gerald rhodes
Great service! Jonathon was the best, completely solved the problem ! A very pleasant experience.
