Big Ray's is a store that offers a good selection of outdoor and hiking gear, clothing, and accessories. Customers appreciate the friendly and helpful staff who are quick to greet and assist, creating a welcoming atmosphere. The store has many great brand names, including wool socks, Carhartt hats, boots, and other outdoor apparel. Staff members are known for being professional, kind, and engaging, with some sharing interesting conversations like dopamine dressing. Customers highlight the store as the only place to buy outdoor gear in Alaska, praising their excellent customer service and willingness to help with special needs, like footwear issues. However, some reviews mention issues with the carry-out paper bags, which are very flimsy and tear easily. Overall, Big Ray's is seen as a reliable and friendly store for outdoor enthusiasts, with a good variety of products and attentive staff, despite minor packaging complaints.
Excellent service, great pricing, & quality apparel buuuuuuut the carry out paper bags SUCK !!!!!!!!The paper bag is like rice paper,,,,tears looking at it,,,ridiculous. C'mon guys ?
March 2024
Made out snowboard trip possible without paying $300 for friggin snow pants
March 2024
Awesome selection of gear. Most of the staff is very helpful
