FedEx OnSite offers a convenient location for both package pickup and drop-off, including pre-packaged, pre-labeled shipments for FedEx Express® and FedEx Ground®. Customers can also use FedEx Hold at Location to have packages redirected for pickup at the Carrs nearby. The service at this FedEx Office Print & Ship Center is generally praised for its helpful staff, with one reviewer highlighting exceptional customer service from a manager who went above and beyond to assist during a busy time. However, some experiences have been less positive, with one customer describing an uncomfortable encounter where a person in the store stared at them for an extended period, showing curiosity that felt invasive, especially given the health concerns during the COVID-19 pandemic. Another reviewer, who travels full-time and frequently ships large cases, appreciated the professionalism of the staff, particularly noting an employee who helped by opening the door and bringing a cart, making the process easier. On the downside, a different location, the FedEx Copy Center Northern Lts Anchorage, appears to be closed, which disappointed a customer who valued the printing, copying, and scanning services previously offered there. Overall, FedEx OnSite is known for its convenience, helpful staff, and range of services, though experiences can vary.
