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February 2024 by dj maker
It is negative 10 degree outside. I was moved to two different rooms because the key cards did not work for none of them. The heaters do not work at all. Dirty stains on pillows cases and the cherry on top, no refunds.
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December 2023 by Babushka (Sweet Nisha)
Jacuzzi room had bed bugs and they let us switch and gave a discount.
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October 2023 by Laurie Hanson
Reasonable price compared to others.Rooms older but clean and neat.Wonderful huge breakfast but small gathering area.Eggs, sausage, hashbrowns, huge muffins, bagels, toast, oatmeal and cereal variety.Numerous tv channels, nice table and chairs, in room coffee, fridge and microwave!Owned by local families, great service and shuttle went above and beyond for travelors.Great one night stop for us before cruise.Recommed!
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September 2023 by Tammy M.
Can't believe I am giving this 1 star should be NONE!!!! Stairs going up to our room were broken and disgusting. Get to our room and no heat. Front desk says "put it up to 90 and wait 15 minutes". We left and came back an hour later and no heat. The place was unlivable. It was so dirty. I called booking.com and they told us the manager would come to our room and speak to us. All he said when my husband went to the office is "Your not staying"? Now trying to get my refund from them is a joke. They lied and said the heat works and the manager came to the room. This is by the hour hotel. I will be getting all my money back. No heat in Alaska!!! Do not recommend!!!!
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September 2023 by Vivienne F.
Really wish I could give more stars. Kind staff, hotel shuttle was super convenient, breakfast was good. However, there were cockroaches in the room at night in our luggage and around the beds.
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August 2023 by gerry glazebrook
Would not recommendPoor locationBad neighbour hoodFront desk was not overly friendly and was given no information about the place. Did not know that they had a complementary breakfast.Rooms: Reasonably clean except the phone was really dirty. Afraid to touch itNearby activities: NoneSafety: Bad neighbour hood according to our taxi driver and tour guideWalkability: Possible if you are in reasonable shapeFood & drinks: Nothing close by except restaurant on premises
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August 2023 by Jacob Moore
This is probably not a hotel for super particular people, but it got an easy 5 star for me.The simple fact that you can call a shuttle from the airport at any hour was a huge plus.I arrived in Anchorage at 4:30am and the shuttle arrived within 20 minutes of me calling.Just be sure you understand where to wait for the shuttle. It's a tad confusing.This was the only hotel I could find (at my price range) that would pick you up.Also, there is breakfast and it's decent for a basic hotel.Eggs, hash browns, sausage, oatmeal, muffins, coffee.
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August 2023 by Simon Cope
Excellent price compared to any other accommodation in Anchorage with the same offered services.Breakfast was both hot [scrambled eggs, shredded potato (hash brown), sausage, and rolled oats/porridge] & cold offerings [cereal, muffins, bagels, toast & jam] + tea and endless coffee. ?Free and fast wifi. Microwave + fridge + coffee in room.Room is a little "tired", but 100% functional & clean.Free shuttle to downtown & Airport. Uber~ $14/trip so with tip to Merrill well worth it. Also Street behind is main bus route to downtown for $2/person. Great way to see the town through the eyes of the locals (100% safe). Takes exact change or local card.Friendly & helpful staff. Highly recommend.Walkability: Can walk from downtown (did it one afternoon), but easier to use local bus or Uber/Lyft.
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August 2023 by Gayle Chang
Inexpense, older lodging, nothing fancy. Clean, staff is friendly, showers are hot. Free airport shuttle and to downtown. Next to small regional airport so flights start about 8am to 5pm. Noise level is ok.
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June 2023 by Lisa B.
Don't waste your money. What a dump. We stayed there last night for one night and I couldn't wait to leave there. The minute we walked into our room it smelled of cigarettessmoke, which we were told was a non-smoking room. There was a hole in the bathroom door of measurable size. The floor in the bathroom had burn marks from cigarettes or some thing other. The property is in dire need of repair. It's a good thing that I am easy-going and it was only one night. On top of that we arrived at midnight and were assured that as soon as we called,a van would be at the airport to pick us. 45 minutes later they arrive at the airport. We had to call three times just to make sure they were on their way. Spend a little more money and forget this place.
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June 2023 by Randy Ramboz
Merrill Field Inn appears to be a hotel that was once great, but due to neglect, has fallen from grace. At the end of the day, it was a quiet room to sleep in, but that was about it. There were many small issues that lead to the poor rating, some are as follows:-Bed was very stiff - Im sure it would be fine for a back sleeper.-Pillows were flat and hotel had no extra pillows.-All the outlets were so loose that I had to use furniture to pin the USB charger otherwise it would just fall out.-Room smelled like it used to be smoking and they tried to convert it to non-smoking but didnt properly clean it.-TV was connected to Dish satellite, but couldnt get any channels, would constantly say "Searching for signal"-Carpet had a soapy feeling to it, almost like it was sprayed down for cleaning, and then forgot to be rinsed.
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May 2023 by Nikol Richards
The rooms weren't the cleanest, but it was good for a one night stay. And the staff and front desk was great to work with.
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January 2023 by Jennifer Sisson
By Far Great Price & Room Rate For Last Minute Booking. Friendly helpful staff and accomodations turned out tip top shape. We were beyond pleased with the service. Would definitely refer friends/family. Thank you.!!
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January 2023 by Aaron Hutchens
bathroom shower shelf is broken. I wouldn't say anything but my friend had to go get 7 stitches he a wimp so he is on the way to a walk in clinic hahaha. i would of took the scar . if i had done it to my self . but I need 27 staples in my head 2 years ago and wouldn't have gotten those if the ambulance wasn't backing up to me at the bottom of the two flights of stairs I fell down. and broke my knee and had a blood clot size of a baseball on the inside of my arm but they only knew about the Staples so I got the out of there. evertime I go to the ER it reminds me of a place where i get sick. O maybe it were people go when they get stuff like COVID 19. I had the enjoyment of catching that for the 2 time in a year in September on my BDAY. Other then the hospital this place is not bad at all . the Castle is in the front parking lot so I get to watch women go in and leave there all day long. I don't even notice guys.I don't know why they're going in there except to protect their girlfriend from nobody. And the shelf in the shower is porcelain you can sand it down with the hand sander and it wouldn't cut anybody anymore I just don't have one in my backpack. but i like staying here ?
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October 2022 by Carin Talero
The staff was very friendly, they provide free shuttle to the airport. Breakfast is included although it's very simple, for the price it could be better. We had some challenges with the hot water, it didn't keep long. Beds are very comfy and the AC/heat worked perfect. Microwave and mini fridge in each room and a little table, very spacious the room. We only stayed 1 night so for us was exactly what we needed.
