Midtown Storage offers a great experience with fair prices and exceptional customer service. The staff, including Donna and Gavin, are noted for being incredibly helpful and attentive. Customers appreciate their support, especially during difficult times, such as when one client needed assistance after a break-in. The facility provides various specials, including military discounts for veterans, making it accessible to a wider range of customers. Many users have praised the quick and easy process of securing a storage unit, often within 30 minutes. Additionally, the staff's commitment to customer satisfaction is highlighted, with reports of them going above and beyond, like returning lost items after hours. Overall, clients feel secure knowing their possessions are safe and express a strong willingness to return to Midtown Storage for future needs.
Great experience at Midtown Storage! Prices are fair, and the staff is awesome. Donna and Gavin took great care of me and were incredibly helpful. Really glad I chose this place.
January 2025
Donna at the front desk is the most helpful customer service agent I've ever dealt with. She went out of her way multiple times to give us the best experience possible. Whatever she is making, she deserves a raise. I would definitely use this storage unit again in between my next moves. 10/10
March 2023
I like this place and the lady that runs it is great. Clean and safe.
