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“Thank you Andrew for helping my Mama. She is 77 years old and a became widow at the end of 2024. When she came in last year, she was completely taken advantage of. They were upselling her and having her pay for things she didn't or want or need. She was incredibly confused and not fully understanding what was even happening.
I am grateful Andrew helped us to make things right. She was paying over $210 for her 2 phone lines. When I explained what happened and asked about current packages. Andrew helped us figure out what was best for her and she now has a phone bill that is appropriate for 2 phone lines and nothing else.
Andrew thank you for being a professional and so gracious with us. Your kindness will be remembered as we continue with ATT.”
“Vivian was very helpful. Came in with a very difficult situation she took her time explaining and assisting me. At the end she was able to resolve my issues. Thank you Vivian for your good customer service.”
“The people working at ATT are very well experienced in their jobs very attentive to taking care of the needs of people who need phones,pay phone service,and work with everyone with dignity and respect.”
“cricket dimond center staff paul and vivian were very nice, friendly, helpful and kind. paul assisted us with with a heart, full of compassion and empathy..these peiple deserves a 2 thumbs up! great job!”
“I’ll be honest, going to the phone store used to be like going to the dentist, not a great experience. Though since I’ve been with AT&T, and I’ve been able to conduct business with people like Cody and Scott, going to the phone store now is a Breeze.
Cody and Scott recently helped me purchase a new phone and new services, painlessly.
They are both extremely knowledgeable in their work.
They are professional and personal at the same time.
It was a pleasure doing business once again with AT&T.
Paul Merkel, loyal customer.”
“This was a fast and easy process. I really needed a phone and they helped me get into a better one than I was even expecting.
Best customer service I have had from ANY business in recent memory.
Highly recommend”
“I had a great experience overall. Julianna was friendly, professional, and very knowledgeable. She took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. It’s clear she genuinely cares about helping customers and providing excellent service. She went above and beyond, and I believe she’s a valuable asset to the team—definitely deserving of recognition.”
“This afternoon I went into the cricket store and met Dawn and V. I had quite a few things that needed to be handled and they took care of all my questions and concerns with such speed and confidence that even though I live in Wasilla, I will be making the trip into see them specifically because they truly understand the meaning of customer service and hospitality.”
“The Tudor storefront has helped me with complicated service arrangements for my cell phone. Each time I have been met by experienced staff who get the job done in a timely manner.
The Verizon call center, on the other hand, was the opposite experience.
I will be saying the Tudor store for all my Verizon needs.”
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“Man what can I say!!!! A-Aron came in clutch! I am out of town from Louisiana and needed to add a line, not only did he add a line, but he walked me through a few things and saved me some money and got me square away!
A-Aron is the true MVP!!! I highly recommend stopping by here for any of your AT&T needs!!!
Even if you don’t need anything, stop in and give A-Aaron a high five and tell him I sent you! He might save you some money! A-Aron the GOAT FOR AT&T!!! A-Aron for president!!!”