Northrim Bank is recognized for its excellent customer service and helpful staff. Many customers appreciate the friendly and efficient service at the drive-thru, noting the support from employees like Ms. Debbie and Mr. Williams. While experiences vary by branch, the Wasilla location has received praise for its service when setting up new business and personal accounts. However, some customers have faced challenges at the C street branch, including issues with online account activation and incorrect check orders. Despite these concerns, the overall sentiment remains positive, with many expressing excitement to continue banking with Northrim. The bank is viewed as a local success story, maintaining a fine reputation in the community.
I've been with this Bank going on 3 years now and they have taken care of me very well if I ever had a problem it was often on behalf of my mistake but this Bank does truly take care of you it truly does.
October 2024
Ms Debbie is our go to person at Todd Communications, she is always so helpful and the young ladies and lads that are at the drive thru as Tellers are awesome, quick and efficient. You are all doing a fabulous job!!! Thank you.
February 2024
Very helpful employee, the tall ,African American Mr Williams helped me set up my online account, and made sure I was set before I leave overseas, but overall was a good experience on this location, thank you northrim
