Auto Parts in Eagle River, AK

“Allan is amazing! Wonderful gentleman! Great customer service! He takes his time with you and helps you in anyway he can. Definitely wish all autozones had an Allan!”

“The people at Eagle River Body & Paint are incredible. I encountered them by chance because of their status as a licensed U-Haul Neighborhood Dealer. The short version of my story is that the people here are honest, thoughtful, and talented, and you should give them your business. The long version of my story is below.I rented a 6x12 U-Haul trailer from the North Anchorage U-Haul location on Boundary Ave. I reserved the trailer for a drop-off in Seattle, and explained to the North Anchorage U-Haul that I would be traveling through Yukon and British Columbia on the Alaska Highway during winter, and that the trailer should be in good shape. The North Anchorage U-Haul hooked me up to a first trailer, only to discover that the wheels were seized up. The employee then hooked me up to another nearby trailer. I looked at the wheels and questioned whether they were sufficient for the length of my drive. The tires were almost completely bald. They had little tread at all. The trailer as also banged up, and did not have the proper stickers to indicate the existence of the dents that were present. The U-Haul didn't seem to care much, and sent me on my way.After traveling less than an hour outside Anchorage in a snow storm, the trailer got a flat tire. I pulled into the nearest U-Haul location I could find, which happened to be Eagle River Body & Paint. I parked in their lot and contacted U-Haul roadside assistance. One of the employees of Eagle River Body & Paint came by to see if everything was OK. We explained the situation. He took one look at the tires and said that all four were wildly inadequate, and that he wouldn't let someone take a trailer to Fairbanks in that condition. He also noted that the trailer was hooked up incorrectly, and that the North Anchorage location had a reputation for this level of incompetence.We struggled to get U-Haul to replace all four tires. Instead, they sent a provider with one spare tire to replace the tire that had blown out on the highway. Several hours went by, along with dozens of calls to U-Haul, who explained that they were having difficulty locating other spare tires in the area.The Egale River Body & Paint business owner became involved at some point in this process, and began speaking with U-Haul himself. The owner and the employee tried to explain to U-Haul that these tires needed to be replaced, and that we had been waiting several hours for U-Haul to get us new tires.Eventually, the owner decided he would just take the tires of a 6x12 trailer he had on his location, and put them on our trailer. These tires were nearly new and were in great condition. Before U-Haul had even approved this plan, he took our trailer, swapped out the tires, and sent us on our way.I honestly don't know what we would have done without Eagle River Body & Paint. They were critical in getting us on our way in a timely fashion. They were friendly, professional, and helpful.”

“Honest, upfront, and fixed more than they quoted me for without charging me anything extra just because they felt inclined to improve my vehicle. Real people and I would recommend them to anyone. The repairs are flawless and you can't tell a difference on the paint or bodywork for what has been touched.

Plus side, it was done 2 weeks before they told me it would be done.

Under promise, over deliver!”

“Went in a few days ago to look for a car battery and a new gas cap, but was disappointed to see that o’reilly batteries are almost $100 more expensive than walmart. I went to the register with just my gas cap and mentioned the high price on batteries, and the assistant manager actually price matched for me! I had been to the location a couple of times before but never seen him before. He was very very friendly and seemed genuinely interested in making sure i left the store satisfied. Another cashier was working as well, an older gentleman who had been helpful in the past but seemed to have some amount of trouble using the computers. The assistant manager made sure to take the time to show his coworker how to use the price match feature while he helped me out. Overall, great experience!”

“Clean organize store. Good staffing. Always there if you need help. Always greeted when enter. Keep in mind this location here is locally own, so you can’t do refunds from other Napa store in anchorage.”