Lowe’s Home Improvement in Fairbanks, AK is a popular store that offers a wide range of products for home repair, renovation, and decoration. Customers can find everything from major appliances, energy-efficient refrigerators, plumbing supplies, hardware, tools, vanities, tiles, and luxury vinyl plank flooring. The store is also a go-to place for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment, making it a convenient spot for both indoor and outdoor upgrades. Shoppers appreciate the friendly and helpful staff, who provide expert support and reliable service. Many reviews highlight positive experiences with customer service, especially when picking up orders or seeking advice on DIY repairs. The store often runs great deals, such as during Black Friday, and offers discounts for military members. Customers also value the option to order online for in-store or curbside pickup if an item is not available immediately. While some reviews mention occasional poor customer service in person, the majority express satisfaction with the store’s inventory, ease of shopping, and helpful employees. The store creates a welcoming environment, especially during special events, with festive costumes and spirited staff. Overall, Lowe’s in Fairbanks is seen as a dependable local store that provides all the essentials for home improvement projects, with great value and service that keeps customers coming back.
I came in this afternoon and made an appliance purchase. Lori helped me and my family out today and her customer service was the best I have ever experienced. I will be sharing with everyone how amazing Lori is! She was so helpful kind and exceeded every expectation I had and then some! Thank you Lori for being so amazing... read full comment
September 2025
I recently went to pickup a couple work supplies from the pick up desk. Customer service blew me away. My order was all together and didn’t have to hassle about the wait! Nadarris was a very helpful asset to making sure my order was fulfilled. Such an awesome worker!
Thank you guys.
August 2025
Been there on several occasions, browsed both online and on site, but never shopped from there. Been getting possibly 95% if not 99% all good reviews and happy customers.
