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September 2023
So much easier to deal with than other car rental agencies. No standing in line waiting to fill out paperwork, just hop in show them your driver's license and head out.
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February 2022
Coming off a long flight and wait for luggage, there was a long line at the service counter, and as a business traveler I utilize my emerald status as much as possible, however in this case the Emerald sign was there but no designated line. Made for an even longer day, but the customer service was good.
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November 2020
Arriving in Anchorage Alaska, National had my car ready cleaned and treated me with great care. The cars are kept in a garage right behind the counter so no snow or frozen doors are an issue. (unlike fairbanks).Return of the car was just as easy. I love working with National as an Emerald Aisle member.
