The UPS Store #3191 in Fairbanks is a locally owned and operated business that offers a wide range of services, including packing, shipping, printing, document finishing, notary services, shredding, and faxing. Customers have praised the staff for their professionalism, helpfulness, and friendly demeanor. One customer highlighted the excellent packing service, noting that a valuable computer was shipped safely and arrived in perfect condition. The store manager has also been recognized for providing thorough assistance in finding the best shipping options. Overall, visitors appreciate the extra effort the employees make to ensure customer satisfaction, making the experience pleasant and efficient. The store also offers convenient mailbox services with notifications when mail arrives.
Austin provided exceptional customer service this morning! I needed a print, scan and send and he helped me and made it so very easy! Thank you so very much Austin!!!!
April 2025
Austin, the store manager was very helpful, professional & thorough in helping me find the best option for sending my package. He was kind and did an amazing job, I really appreciate his efforts. A+ customer service! Thanks!
November 2024
Every time I go to the Geist UPS, the employees always make an extra effort for everyone there. They are friendly, polite, and most of all, professional. Thank you!!