The UPS Store #2852 in Fairbanks provides a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff is known for friendly, helpful, and professional service, often going above and beyond to assist customers. Customers appreciate the quick and easy process, with some mentioning that staff members are attentive and make efforts to remember their names. Notable experiences include VIP treatment for notary services, helpful guidance for Amazon returns, and attentive assistance with printing labels and packaging shipments. Even during busy times, the staff remains calm, polite, and accommodating, ensuring a pleasant experience for all. The store is locally owned and operated, conveniently located across from the Bentley Mall, and is trusted by customers for reliable handling of packages and mail-related needs. Overall, the store offers friendly, efficient, and trustworthy services in a welcoming environment.
Great store, effecient with amazon returns (so long as they fit withing a plastic bag of 3 size choices). The customer service was great and helpful.
April 2026
They are very helpful, efficient, and knowledgeable. I am able to trust that they would properly pack and transport even my fragile items.
February 2026
They are always very nice and helpful at this store. Kristen was really helpful when I needed help tracking down a box I dropped off. She is an amazing employee that UPS is really lucky to have.
