The AT&T Store in Juneau offers phones, tablets, smartwatches, and connected devices, along with wireless data plans including prepaid and unlimited options. The store is noted for its great, efficient, and effective customer service. Employees are consistently described as knowledgeable, helpful, patient, and professional, providing quick and easy assistance. Staff members are commended for being outstanding and wonderful in helping with transactions, upgrades, and replacements. The service receives top marks, with multiple reviews highlighting it as a five-star experience and the single best store encounter. The Mendenhall Mall location comes highly recommended.
We dealt with a rep at Eugene, Washington, but she didn’t completely set us up properly, so we called in to see a rep at Juneau. Our rep was Zay, he is enthusiastic and extremely helpful. Zay’s knowledge was excellent, we would have no issue going back to AT&T, Juneau.
August 2025
The staff is great! Hans was so helpful and rubberduckin!
August 2025
Zay did an outstanding job assisting me with my transaction last Saturday. Top Marks and 5 Star Professional Service. Thanks AT&T!
