Avis Car Rental
Car Rental
Hours:
Seasonal: 27APR26-29SEP26, 111 Mill Street, Juneau AK 99801
Hours
About Avis Car Rental
Avis Car Rental at this location offers all-electric vehicles, with only one type available. Customers have reported some confusion regarding a mandatory $25 EV charge fee, as some contracts indicate it is required while others suggest it can be avoided. The business does not provide dockside pickup or a shuttle service, which was known beforehand, but the location is farther from the port than expected, requiring a 25-minute uphill walk or jog. Despite this, the electric cars performed well, with enough battery life to travel over an hour north without issue, and customers appreciated the new vehicles. There is a nearby playground with free chargers, offering an opportunity to avoid the recharge fee. Staff service, especially from a representative named Addy, was praised for being helpful and going above expectations. Overall, while the location's distance and lack of shuttle service could be inconvenient, the quality of the cars and helpful staff make it a recommended choice for those looking to explore the area during their cruise stop.
Most Recent Reviews
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September 2026
Lovely people. Great service. Well worth the walk. Highly recommend. So please, ignore the whining! Think of where you are. Alaska! Not the lower 48. Nothing is close, or without a price for getting it there.
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September 2025
So I was a bone head and only had my debit card, so they couldn't rent to me. However to gentleman in the office drove me to a local rental company that could rent to me. This was service well above and beyond and I'm very grateful to him for helping us keep our plans!
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September 2024
Need a car in Juneau? This is the place. Fast friendly service, easy to pick up and drop off. Solid vehicle.
More Comments(33)
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