Avis Car Rental
Car RentalHours:
Seasonal: 01MAY23-30SEP23, 111 Mill St, Juneau AK 99801 Hours
About Avis Car Rental
Avis Car Rental at this location offers all-electric vehicles, with only one type available. Customers have reported some confusion regarding a mandatory $25 EV charge fee, as some contracts indicate it is required while others suggest it can be avoided. The business does not provide dockside pickup or a shuttle service, which was known beforehand, but the location is farther from the port than expected, requiring a 25-minute uphill walk or jog. Despite this, the electric cars performed well, with enough battery life to travel over an hour north without issue, and customers appreciated the new vehicles. There is a nearby playground with free chargers, offering an opportunity to avoid the recharge fee. Staff service, especially from a representative named Addy, was praised for being helpful and going above expectations. Overall, while the location's distance and lack of shuttle service could be inconvenient, the quality of the cars and helpful staff make it a recommended choice for those looking to explore the area during their cruise stop.
Most Recent Reviews
September 2024
Need a car in Juneau? This is the place. Fast friendly service, easy to pick up and drop off. Solid vehicle.
July 2024
Rent a car on 7/19/2024 3P，all EV car at this location and only one type car. I had been told $25 EV charge fee is mandatory while seeing other contracts show “NO” on the $25 fee. The agent told me that’s others contracts which didn’t explain why mine is mandatory while others can avoid when I asked.
September 2023
We had our booking and dealt with Addy! She was fantastic and went above and beyond to help us. We booked this as we had a stop at the port on our cruise and would recommend it to others if you want to venture out!
More Comments(24)
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