I just want to give a huge shoutout to the team at O’Reilly’s next to Costco! I walked in with my car battery, unsure if it was dead or not. The guy at the front let me know they could test it, try to charge it, and call me with an update—whether it needed replacing or not. Mind you, this wasn’t even their brand (it was from NAPA), and they still took the time to help me out.
I dropped it off, did some shopping at Costco.. A couple of hours later, they called to let me know my battery was fully charged and ready to go! When I went back to pick it up, I asked if I owed anything, and they told me their service was completely FREE!
Add me to the statistics of girls who doesn’t know much about cars.. They could’ve easily convinced me to buy a new battery, and I was fully prepared to do so, but instead, they saved me money and a whole lot of stress and money! It might seem like a small thing to some, but this kind of honesty and customer service is rare these days.
I didn’t catch any names, but if you’re in Juneau and need car help, head over to O’Reilly’s by Costco. I’ll definitely be recommending them to everyone I know. Thank you again to the amazing team! (Date of service: 2/22/25)”
“Amazing Service at O’Reilly’s in Juneau!
I just want to give a huge shoutout to the team at O’Reilly’s next to Costco! I walked in with my car battery, unsure if it was dead or not. The guy at the front let me know they could test it, try to charge it, and call me with an update—whether it needed replacing or not. Mind you, this wasn’t even their brand (it was from NAPA), and they still took the time to help me out.
I dropped it off, did some shopping at Costco.. A couple of hours later, they called to let me know my battery was fully charged and ready to go! When I went back to pick it up, I asked if I owed anything, and they told me their service was completely FREE!
Add me to the statistics of girls who doesn’t know much about cars.. They could’ve easily convinced me to buy a new battery, and I was fully prepared to do so, but instead, they saved me money and a whole lot of stress and money! It might seem like a small thing to some, but this kind of honesty and customer service is rare these days.
I didn’t catch any names, but if you’re in Juneau and need car help, head over to O’Reilly’s by Costco. I’ll definitely be recommending them to everyone I know. Thank you again to the amazing team! (Date of service: 2/22/25)”