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“Directions to find the car were not clear, walked around the main parking lot for 20 min until we realized it was the wrong parking lot. Desk clerk not friendly helpful. Strictly business. Happy for drop box as we had an early flight home. Car was nice to have to see Alaska outside the tourist area.”
6:30 AM - 10:00 PM
549 S Franklin St, Juneau
Car Rental
“A must do while in Juneau. The Jeep was nice and clean. An iPad is mounted to the dashboard to help with navigation and provide a narrated history and information on Juneau and Alaska. We loved having the freedom to go where we wanted, but had the guidance from the iPad. They also provide car seats if needed and supplies to pan for gold! Pick up and return were quick and easy- plus the staff was professional and friendly.”
9AM - 10PM
1873 Shell Simmons Dr Ste 104, Juneau
Car Rental
“Couldn’t have been a nicer experience. It was smooth, easy, and so quick to check in and out. The vehicle was perfect for my needs and in excellent condition. Given the rainy environment I was surprised there were no mats on the floor, but it made no difference to my experience.”
9AM - 10PM
1873 Shell Simmons Dr Ste 104, Juneau
Car Rental
“I rented a vehicle at the Juneau AK, airport and had no issues with National. The rental policy was completed in about 5-mins, and it was short walk to get to the vehicle from the National desk.”
“Unfortunately, they do not offer dockside pickup or a shuttle. I did know this prior. However, I didn't know we would be the farest port. The 12 min walk I thought it would be turned into a 25-minute walk/jog uphill (glad I left kids with wife) . All of the cars are electric, which I was concerned with thinking we wouldn't need be able to travel as far. It worked out, though. We drove North over an hour and had plenty of battery left. Appreciated cars being new. There is a playground near the port that has free chargers, so you can possibly avoid $25 recharge fee.”
“Good customer service. Fast service. SUV wasn't the cleanest but it was reliable. Intermediate SUV size is quite small, the size of a jeep renegade. Sizes of vehicles need to be depicted better on the website.”
“Always fair prices, easy access, and reliable cars. Even though it states they are only open until 10pm, they end up waiting till around 10:30 to make sure you get your car.”
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“Very nice renting with Alamo, always quick and friendly service. They never pressure you to upgrade or anything and they are very accommodating as well. Customer service is always great and kind. Saw them helping another not so great customer in front of me and let me tell you the worker was very gracious, patient, understanding, attentive and caring for the customer, even though the customer was rude and having a bad day, the customer service worker kept the smile on their face and even calmed down the customer and they were laughing in the end of it all. Talk about professionalism at its best.
I do also have to say that I love renting with themas all i have to do is show them my travel itinerary at check in and I use my debit card and theres no deposits or extras added at the end. Plus a week car rental was under $300, talk about one heck of a deal. Thanks for caring about your customers, giving affordable rentals and not just treating us like a dollar sign.”