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November 2024 by Clint Miller
Cant add a third line unless it’s a prepaid phone with limited data! My credit is excelent in the 790 range amd this is best you can do! Poor service!
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October 2024 by Catherine Woods
I had the best experience. I definitely see a big difference in AT&T compared to GCI. I will definitely pass this on to my friends and family. Kayla at the Wasilla store was so Amazing. Thank you.
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October 2024 by Henry Smith
Loved my visit to Wasilla Att. Great customer service ?
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September 2024 by Seth Beebe
The Wasilla, Alaska store is one of the best mobile stores I have ever visited. No matter of what my visit is for I have never waited for more than one minute for a sales representative. The reps are always friendly and helpful. Great and friendly service
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September 2024 by Chris Josephson
Short story alert ⚠️ ?
I've misplaced my phone b4 and was able to locate by calling it with another phone. Just to find it between a seat cushion while my guts were renched with a fear of feeling like loosing a limb the whole time. This time was a different story total MIA.
Thank you ? ? AT&T
I had a new working phone within minutes of entering your location and was relieved by staff as soon as I entered ?
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September 2024 by Sandra Lee Fairbanks
ATT is too high, too WOKE for me. With. Biden’s economy I can’t afford ATT
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September 2024 by 1 1
Khris was phenominal. He made sure everything worked just as it should after my iPad broke. I had trouble setting up the new one.
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September 2024 by DJ McBride
Got in right away, got what we needed and it was all great.
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September 2024 by Jessica Dehart
Let me give a huge shout out to Chad!!! He is a truly asset to your company! The true meaning of customer service and listening to a customers issue. I had issues with setting up pre paid that I bought through Walmart. If you need pre paid service please go straight to AT&T, it will save you time,hassles and stress!!! Thank you again Chad!! Keep up the outstanding work!!!
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August 2024 by Carl Brubaker
If you want absolute trash customer service. Customer reps will not even help you sign up dmfor your service and then laugh as you pay extra tp use the frigging kiosk to overpay for a simple service.
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August 2024 by Emily Jones
If you want amazing customer service ask for Tina. She is wonderful at what she does and also really amazing at customer service which to me is important!
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August 2024 by Karen Ross
Just like any other bloated conglomerate, their services are expensive and poor quality. And seven years later, with repeated necessary stops, it remains the same.
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August 2024 by Rosey Sales (Ak honey rose)
I always have had and continue to have great in-store , over the phone, and on the app experiences with AT&T . That is why I have been a customer for years , I believe since 2001. AT&T will always be my first choice. As long as they keep doing what they do for me they have my business.
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August 2024 by Joanne Holt
I have always carried insurance on my phones and I had a phone stolen and I was never given a replacement phone and the insurance the way I’m charged but completely ripped off is redirected to nonsensical not within 90 days. When it’s I technical issue.
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July 2024 by Jessica Breinholt
Was told by phone rep that I'd have to go to a store to get my new phone (WOULD NOT SEND TO MY ADDRESS FOR SOME IDIOTIC REASON). Drove 40 miles to store, did not have my phone in stock and would have to order. When I said the phone rep told me I couldn't have the phone shipped to the store, store rep said, "oh, you could have." WHY DID I JUST DRIVE 40 MILES??
Full disclosure, he did apologize. I told him not to, as it wasn’t his fault.
Paid the sales tax (WHICH I WOULD NOT HAVE HAD TO PAY IF I'D BEEN ABLE TO ORDER ONLINE) and left. Later discovered I'd also been signed up for "Next" program, which I DID NOT WANT. It was never mentioned to me.
AT&T has the WORST customer service.
