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“There’s usually some waiting here, and the sign-in process isn’t usually working well. The good news is when you get help, they are actually helpful, especially the manager. GCI is a pretty greedy company (similar to most companies operating in Alaska), but the store here operates fairly and has a good bit of latitude to fix your account (more than via the main phone).”
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“i have never been helped by someone so kind patient, articulate and completely understanding from MTA until today. This young man with a name from a fantasy movie, whos parents were eccentric and raised this boy to have life values with proper manners and composer he is definitely in the right direction of working in customer service. What a pleasure it was to be treated with the respect and dignity a long time customer should get everytime they are in a place of business. I just wanted to say thank you to him, at mta.”