MTA Solutions in Wasilla is a well-established technology leader in Alaska, serving the community since 1953. The business is known for its friendly and courteous staff who provide excellent customer service. Customers appreciate the quick assistance, often receiving help within minutes of entering the store. MTA Solutions offers 24/7 local tech support, ensuring that issues are resolved promptly without long hold times. While some customers have noted that staffing levels can be a bit low during busy times, the overall experience remains positive. The team is committed to maintaining a strong connection with the community and prioritizes customer satisfaction, making MTA Solutions a reliable choice for internet and technology needs.
I have had multiple interactions with multiple MTA personnel in the past few weeks. From office staff to field techs, hand's down, I have been completely impressed with MTA's employees. Great group that go above and beyond to resolve issues!!!
November 2023
My Internet was down. Called...They came out to fix a box on their general line outside. Some wear and tear they had to fix, that was scheduled for routine maintenance for a later date.
October 2023
I’m always greeted as soon as I enter. I never have to wait more than a minute for assistance. They are so polite, friendly, and courteous. I was there for a printout on some past bills, and they accommodated me free of charge. She was very nice I will be back.
