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“I usually don't come to this branch, as i work downtown Calgary but live in Airdrie. I was moved by the service provided by Doniya & Kate on July 18th, 2024. I literally showed up ti tge bank at 7:56 pm. I needed a replacement debit card, as I was travelling today. After getting verified in the system, I found out from Kate (bank teller), that they were out of the TD debit cards. They had them but they were in the safe at the back. So, it was already after 8:00 & the branch was closed but that didn't stop Kate to help me. She even involved Doniya (branch manager), to help with my situation. So, I could not have a new Debit Card but Doniya figured that I can definitely have the Virtual Debit Card. Doniya & Kate collaborated to get me a new Virtual Debit Card & I was out of there at 8:10 pm. I truly think that these 2 are a huge asset for TD Canada Trust, Airdrie. I hope that they both recognized for going above & beyond. Lastly, I would like to see this kind of customer service at other TD Canada Trust branches across Calgary.”
9:30 AM - 7:00 PM
121 Main St S Unit 301, Airdrie
Banks
Banks
Banks
“I really appreciate the services CIBC provides to the community. I would love to share my thoughts about Genn. She is very knowledgeable and committed to her job. It’s always a pleasure meeting her and getting our job done. She is an asset to CIBC.”