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December 2023 by Daniel Hittinger
Unbelievable, don’t waste your time with Scotiabank, my home branch in Thorhild Closed, so now I have to deal with Athabasca. Made the 1 hour round trip this morning before work to do a cash deposit at the atm, only to find out they now lock the doors for the atm until they open at 8am. Might as well not have the atm. Complete waste of fuel and time. Basically I need to take a half day off work now If I need to do any banking at the branch. I’m not sure what my monthly fees cover anymore since my branch closed and I don’t have access to atm.
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March 2023 by Sam Tucker
Wouldn’t even give one star. Worse scotia ever! Go here all they say is you can’t do this can’t do that. Went literally anywhere else and yep turns out I can do it.
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January 2023 by Jocelyn Haub
Customer service is non existent. Please train your employees to actually assist people with their banking needs rather then being consistently rude and idiotic. The lack of care and service at this branch is truly unacceptable when you are dealing with people’s money and livelihoods. The worst bank branch we have ever experienced…do not give them your business.
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March 2022 by David Chiasson
Besides the conflict of interests I appreciate everyone who works there. I like a better understanding sometimes why my information at Scotiabank how's it shared.
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February 2022 by Candace M
I won't recommend this bank to anyone I'm leaving and finding a different bank the bank pulls out money from your account without calling to talk to you and during these hard times I don't think that's fair and the one cashier kept saying you can do it on line when she didn't understand me and than laughted at me not to happy or impressed by that I was thinking well what are they there for than if we have to do things on line and I'm not sure why they didn't bring other workers from a different town I know for sure the brick brought in other people from different places also how are you suppost to get cash out in the evenings or weekends when they close the atm and you have to go to a different bank to get cash and get charged $3.00 are we going to get that back from Scotiabank ??? They took money again and even more and my Bill's didn't get paid and I had to ask for money from my Parents to buy food for my kids the bank manager doesn't care and doesn't do nothing to help you and when you call head office to complain they don't care either I'm so mad and upset at same time grrr this bank and manager sucks
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February 2021 by Connery Spence
Assistance there takes forever and the front desk staff have a permanent scowel and rarely know what to do. Every visit there takes me at least 10 minutes with costumers rarely in sight.I visit all the banks in town on a regular basis and the service here by comparison is atrocious.Sorry, can't think of a good review to give.
