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February 2026 by Depp Dalton
The Wi-Fi is incredibly slow. Sorry, only three points for that. Room with two beds, one couch a table with two chairs was perfect.
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January 2026 by 정은정
Very nice!^^
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January 2026 by Ilegb
Excellent value for money. I stayed twice and I would do it again.
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January 2026 by James Connolly
Good value hotel.
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January 2026 by Georgio Antoine
Extremely small room. I guess the location makes up for it.
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December 2025 by Roshan Anchan
Jasmine and Efrata were amazing I’ve been to hundreds of hotels and they gave the best service. Will come back because of them! Hotel room was clean and amazing to
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December 2025 by Iris van 't Erve
Great place, friendly staff, a bit outdated but very clean. Access to the neighboring hotel with sauna and pool was a plus. Very walkable location for banff downtown. They arranged an infant bed for us which was great. Only downside was the high temperature at night (26C) without being able to adjust the thermostat. It was December, so we could open the door. Would visit again!
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December 2025 by Julie Kolenko
Warning… I tried to book this place and they use a sketchy link to try to steal deposits. I attempted to explain my concerns and they justified it by saying they’ve been doing this a long time. There’s no reason why they can’t accept the deposit from a third party app. Something is off about this and their disregard for my financial safety speaks volumes. Fraud alert. So many other nice hotels. I’ll stay elsewhere
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December 2025 by Sebastian Valdez
Hotel is unresponsive. We just booked with them because of the photos. After doing more research we found out that the photos that made us book is BANFF HOTSPRINGS. Mind you it’s our first time visiting Banff. We aren’t familiar with anything. I contacted the hotel showed them the photos that made us booked told them it was false advertisement. No response. If they’re not photos from the hotel your marketing team should have specific captions in the photos to provide clarity for new quests. Even before I booked it says free cancellation but why now it says 20% of the booking won’t be refunded. I literally contacted them 5 mins after booking. But a quick reverse google search did the job. Poor customer service and I would never book again!
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November 2025 by Yashal Verma
cheap hotel, totally bad experience disgusting rooms and beds. Spoil the day to choose this
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November 2025 by Laura Combden
Great hotel!
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November 2025 by Randa Kerassa
Front desk ladies were very friendly and helpful, clean room, free underground parking, great location near Bow river.
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November 2025 by Mike Lynds
While a little dated the Bow View Lodge is comfortable and clean. The location is fantastic. We had elk walk under our balcony. The beds are comfortable and the rooms a nice size. Overall I’d recommend it if you are looking for a deal in a great location.
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November 2025 by Matt
I messed up my booking on the app. When I arrived there was no booking. They found me a room anyway at about a 25% discount. I was super impressed by that. Thanks!
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November 2025 by saman shaikh
We checked into this hotel, and within minutes, a man there tried to scam us. As soon as we entered the room, the TV remote started working automatically without anyone touching it. The receptionist then began telling strange stories about the hotel being haunted, claiming they’d had “sightings” before. He even said he had a “kit” with garlic and holy water and could bring it to our room. It was clear he was trying to scare us, so we left within an hour — but he never refunded our money. This was the worst hotel I’ve ever checked into. Total scammers — do not deal with them at all .
