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November 2024 by Crystal Richards
I came here at 8:30pm and I was kindly welcomed by the attendant up front. I had a 7-now pickup and let them know my name for pickup. They promptly grabbed the bag and packed the last minute cold and hot items, even gave me a free second bag to keep the hot items from the cold items. Plus I got a sandwich and they gave multiple condiments and napkins, I am so happy! They were so friendly, got my order perfect, and in very little time! Amazing!
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October 2024 by Jay J
Worst 7-11 I’ve been to. I went there to buy batteries and there was no employee in sight. I believe it was around 11pm when I stepped foot in the store. When I couldn’t find what I was looking for due to no help I was about to leave the store when a man (middle aged Indian man) finally appeared behind the counter coming from what I assume is their staff room. I asked a questions about their batteries to which he replied with the most unfriendly attitude from someone who claims to be a “customer representative” . I just said ok and paid for the battery. When I got home, the battery I purchased doesn’t even work.
DO NOT WASTE YOUR TIME OR MONEY IN HERE. I’m only going to Esso or Petro Canada moving forward to purchase gas as well.
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October 2024 by Aka conspirator
Be careful of the Debit machines at this location. They will double charge you and won’t give you a refund. Recommend avoiding this location. 7/11 only wants to take your money.
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August 2024 by Shane Jensen
Sadly and cause it’s close, I do go, and one day maybe I won’t, but it’s just really not ever good at this location, and the staff really do know it
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August 2024 by Erwin Sebastian
This place always messed up orders not just me but almost everyone i know within the area. Staff are insanely rude and yells at the customers. The manager yells at the staffs so no wonder they do the same to their customers. If there is a close by 711 other than this we will not buy from here. 711 needs to do a thorough surprise audit to this store as this location continues to destroy 711s reputation.
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August 2024 by Lucas Jiang
Horrible customer service the Asian guy was rolling his eyes at customers
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May 2024 by Ashley
Dear Owner,The lady's you have working day shift have given me and many others the worst customer service experience I (they)have ever encountered and even worse they take zero responsibility for anything even when they are clearly at fault (having no coffee at 8am) another example of poor customer service is not allowing the lady who spilled her slurpee to grab a new one (cups can be written off) not act as though you pay for the cup and make someone having a bad day even worse it's called good customer service. You should clearly be able to see a trend with all 1 star reviews and all your responses to these 1 star reviews are becoming less and less sincere as the behaviors have continued. Maybe it's time to actually do something about said employees.
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April 2024 by Curtis Boechler
The medium slurpee lids did not stay sealed, the worker tried to blame me as if I wasn’t putting in on right. I was getting 3 and I had to get the large so the kids wouldn’t pop off and spill in my car. The also didn’t have any trays.
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March 2024 by John Smith
Filipino lady mean.
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March 2024 by LT Zorbs
Filipino lady today was very rude!
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March 2024 by Zehra Zaidi
I wouldn’t give this location any stars if there was such an option.I purchased a large Slurpee, paid for it, and within seconds, almost all of it spilled in my car. When I returned to the store immediately to explain what happened, the staff member was incredibly rude and unhelpful.Despite my explanation and offering to show her the spill, she insisted that I had to pay for another Slurpee because apparently, my cup would contaminate the drink if I used it again. This reasoning made no sense, especially considering my cup was clean, and only the cap had fallen on the ground.What's even more frustrating is that she refused to listen to reason or even consider my perspective. All she seemed to care about was pushing me to pay again, completely disregarding the fact that I had just paid for a drink I didn't even get to enjoy.It's appalling that in a time when customer service should be a priority, this staff member chose to treat me with such disrespect and lack of consideration. It's worth noting that many other fast food places offer refills without scrutinizing whether a cup is contaminated or not.To add insult to injury, when a kind gentleman offered to pay for my drink, I declined, but the fact that a stranger was more willing to help than the staff speaks volumes about the level of service at this location.Needless to say, I will never be returning to this 7/11 again. It's a shame that one bad experience can ruin the reputation of an entire establishment, but in this case, the lack of empathy and professionalism displayed by the staff member was truly unacceptable. Save yourself the trouble and avoid this location at all costs.
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February 2024 by Sheila Jackson
Worse customer service experience ever. Had one of their employees treat my family extremely poorly. When my husband left after she told him he talked too much she continued to bad mouth him to my son and myself.The store is good certain staff are not.
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December 2023 by cai jennifer
Very rude
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November 2023 by Erin Johnson
Super clean, friendly staff
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August 2023 by Flairs Warss
Friendly cashier he was nice and was willing to let me look for the app on my phone for getting the points. Also wide variety of Zero Sugar drinks available also clean/safe at night even when it's less busy.
