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September 2023 by Andrew S
NEVER OPEN
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March 2023 by Manolo Leiva
I would love to be able to give 0 stars, as this is what the company deserves. My advise to anyone is to stay away. First time they ended the auction early and cancelled all the bids because they didn't get what they wanted. They also disconnected the phone #, and stopped responding to emails.The 2nd attempt (should've known better) they extended the closing date another week on the auction because they did not get enough bids. Now I am stuck in limbo, as I have no way of contacting them and no way to cancel my bids.STAY AWAY
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March 2023 by Fernando Díaz
I went there to pickup my items, they didn't had almost a third of the items I won in the auction. They procede to deduct the cost of the missing items but still charging me the buyer's fees and taxes for those items! I have email them several times asking for reimbursement but they don't even care to answer. Worst of all, the items they didn't had? Saw them in the next auction!.Go anywhere else... Don't waste your time and money with this scammers!... I should read the reviews from this place before I bid in the auction.
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January 2023 by Kyle Carlson
Update hours of operation. Thought I'd try the auction. Auction site said pickup within 7 days. Company website says open only mon-wed. Google says open mon, Tues, Thurs, Fri, closed Wednesday. When do I pick my stuff up? When are the real hours of operation? The hours are not even posted at the physical location. Wasted time trying to check out a different auction.Do not use the auction. They breach the seller terms of the Hibid auction website. Please report to Hibid if your auction items are not available upon pickup, or you notice your items are listed for sale in store or on their web page.
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September 2022 by Andrea H
Very disappointed with this place. My boyfriend and I have bought from their auction 2 weeks in a row. Both times they've either given stuff away or told us we can't have the items we won because those items weren't supposed to be in auction. Yes they have low priced items in their auction, but when you drive an hour up and get less than half the items you "won"...it's not worth it and very disappointing. Also, this week they upped their minimum bid to 2.50. But the cutting board I got has a 1.99 sticker on it. I do not recommend using this company for your purchases
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March 2022 by Abir E.
Great Deals - small business- friendly staff. Would be nice if it opens on the weekends
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March 2022 by Zishaan Merali
The mixed reviews on this place is pretty spot of to how this business is run.Hours were JUST changed on Google as they were previously wrong and despite attempts at hinting this to staff, it took a picture to Google for them to edit the hours.Staff don't know the prices on their own inventory - mostly because it's a whole lot of stuff in that store. There is no organization. Been given 2 different prices on the same item, and they were no where near close to each other.I have not had any problems with auctions, other than trying to actually pick up the items and it taking a long time to FIND them.I'v had mixed experiences with the staff, some being rude while others being amazingly friendly.Location is pretty decent, parking isn't a huge problem. Overall this is a decent store that has the occasional steal of a deal. There are quite a few points to fix, but enough to justify a 1 star.
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February 2022 by Stepheny Doubleday
The auction is a scam. There is shill bidding, deliberately not including won items on the invoice because it didn't sell for what they thought it should as well as outbidding people then defaulting leaving them with the bill. All three have happened to me as well as "losing" items I have won. While their auctions now say they are under new management, I highly suspect that is a lie to try and lose their scam reputation. Absolutely nothing has changed in the way things are listed, starting bids or reserves to lead me to think there is new management in charge.
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January 2022 by Jennifer Stewart
Wish I would have read these reviews before bidding/winnings lots that were to be Christmas presents. It took this lady 25 DAYS to even print the shipping label. Another 15 for shipping. At least I finally got a tracking number...but we'll see what shows up in the box. To be continued....
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December 2021 by Saba Lakhani
Excellent deals and unmatched customer service.Oh my God! Wacky Wednesday deals just got sweeter, and you could get up to 100% off. I've been an avid shopper at this store and have gotten 10% off my purchases before on their promotions. I can't believe my luck, and I got 75% off my entire purchase. I'm not kidding. Check this place out for the best deals in town.The gentleman working there, has excellent customer service. He made my whole shopping experience very smooth. I definitely recommend this store.
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September 2021 by Be Santos
Do not bid on their auctions. They do not honor the bid items you won. They list it but if you got a good deal, they won't add it to your invoice. This is the only auction I bid that items you won is not available. Not a real auction. SCAM!
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September 2021 by Jacquelyn Hunter
I bought a cube shelf off their website for 37 dollars! It has 10 little cubbies and it's going to be perfect for my kids once it gets here. Has anyone bought something off the website before? Not the auction but the actual website ?
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September 2021 by kristelle Vibat
Bought a portable closet from them today. I tried to bargain since the box is basically opened already. They gave me a $5 discount on their price and convinced me that its definitely new!!! But when I assembled it, the closet was missing about 3 important pieces for it to be able to stand properly! I practically paid for trash! There's not even a return policy! Don't risk it and just buy items from a reputable place instead.
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September 2021 by Jason
Was ok place to bid on stuff sure they were bidding up there own products but once in awhile something got through and you ended getting a good deal. It's true organization wasn't great they were overwelmed and lots of times your stuff was missing but they always said pick something else or we can refund your money. So could be a little frustrating. We'll things have changed they have more staff now are slightly more organized but now have priced themselves out of the market. I don't know if too many things were getting through they hadn't bid up or were just tired of playing that game. Now starting bids are set ridiculously high if you look around you can find better pricing on stuff that is actually new, better quality and not just cheap Wish return items, sometimes damaged sometimes missing parts. There's no gamble anymore the house takes it all. Good luck enjoy your stuff you will be hoarding if for awhile at those prices.
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September 2021 by Kyle Dubois
The auction is a total joke. They will bid you up themselves to run prices up if they're not happy with how much an item's selling for. Very poor practice.The storefront is a total disaster and the staff don't even know their own prices and the ones they do know are retail or more.