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February 2024 by Courtney P.
Such a gorgeous store. Reasonably priced formal wear with the loveliest staff.
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February 2024 by Michelle Richardson
Today we came across this great gem of a store. The sales people were extremely helpful. We found a grad dress at a reasonable price. I'm so glad we went there instead of the outrageously priced bridal/grad dress stores! My daughter is so relieved to find an unique dress that she feels great in without going in debt!
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December 2023 by Gena Hoffer
My daughter and I stopped in last Friday! The service was awesome! Love the expanded space! Found my Christmas outfit! Thank you for carrying extended sizes!
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December 2023 by Kathryn M.
I love shopping here! Best special occasion (or any occasion!) pieces around. Excited to wear my new Christmas party outfit :)
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November 2023 by Victoria Ross
I really love this store, but the last couple times I’ve been in there there has been a particularly unfriendly staff member and it’s making it uncomfortable to go in. She has a condescending attitude when I would ask for advice or help finding an outfit. I just found her generally unpleasant to interact with, and I’m finding myself not wanting to ask for anything if she’s the one working.
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October 2023 by Alannah Gallo
I came in to look for a dress for a wedding and was ready to walk out disappointed (common occurrence for me at most shops), but the ladies there were so helpful and picked out great silhouettes and colors for my body (I missed her name, but the girl with blond/light brown hair and glasses was phenomenal). It was an awesome experience and walked out feeling so pretty in my own skin. Thank you!! Definitely will be back!
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September 2023 by Shey Javier
Such a cute little shop with lots of selection of clothes especially formal dresses! I ended up getting a dress from them which I really loved the moment I saw it online. Upon entering, we were told that we can approach them if we are looking for any other size. I had a dress in my mind already (planned on purchasing it online but wanted to try it on in person) so I asked for my size but one of their staff dismissed me right away and they don’t carry it in my size. I asked her if I could just purchase it online instead since it’s available there but she told me they don’t have it anyway and then I was ready to leave. What I really loved is another girl stepped up and accommodated us!! She told us that she’ll look in the basement and came out with my dress size. The girl at the counter was such a sweetheart too! If that second lady didn’t approach us, we would’ve just left because of the cold treatment. Thankful that the second lady was there and I got the dress that I was eyeing on ever since. Too bad I didn’t catch her name!
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August 2023 by Aneko Adamson
Had an unfortunately poor experience. Most dresses in a large and up are hidden in the back so if you don’t ask for support you might not know if your missing out on a dress (which now everyone coming in wants staff help, sometimes you just want to browse) Also the fits of the dresses are just not great if you’re more plus size or a larger chest. I felt the experience was a bit overwhelming as though the staff were trying to help they were just making me feel uncomfortable and overly helpful (asking how I liked styles that clearly were not fitting me - suggesting sizes that would not fit, etc) It’s not where I would recommend.
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August 2023 by Kirsten Armstrong
Love the clothing selection! Such a cute, local shop. I did deduct one star for how uninterested the staff was in helping me. I needed a wedding guest dress and they didn’t suggest me anything (It wasn’t busy). I ended up getting a dress from Faithfull the Brand and will cherish it! Will be back ☺️
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August 2023 by Chantelle Norris
I have been an avid customer of Adorn since I discovered it online many years ago. Every time I come home to visit family(I’m from Vancouver Island) I take the time to come visit the shop and almost always purchase something. I was a bit disappointed this week to receive some less than stellar customer service. No peppy greeting, no cheerful banter…just took my items and put them in the room(store was not busy).Though she did grab me a size after I came out looking for one, she didn’t give any compliments or advice :( She was clearly not in a good mood. When I’m buying a $200+ dress I think it’s safe to say the service should be incredible. I left feeling less than excited about my purchase and that is quite a shame. Maybe I’ll just stick to shopping online from Adorn from now on. I’ll still give it a 4 because of my past experiences.
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June 2023 by Claire M.
Great spot for wedding accessories! It was in need ofsomething for my hair and a jacket or some other cover up for going to and from our venue. I didn't know exactly what I had in mind so instead of ordering online going to a store with a good selection seemed like the right call - super glad I came here! I got a very cute fake leather jacket for over my dress and they have a ton of hair pin/clip options - and were very patient while I looked through them all :) In fact, the staff were the perfect level of attentiveness (i.e., left my mum and I to browse and chat until we had questions, and then were very helpful and made sure we were happy with our final choices). The only downside to the store is that it's super small, and therefore can feel a bit cramped when there are more than a couple of shoppers in it. So I'd recommend trying to go on a weekday morning if you can!
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May 2023 by Anita Lake
Shopped here for a graduation dress. They had a really great selection of dresses, and the staff were super helpful and attentive.
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April 2023 by Eleanor M.
Good selection, and SPLENDID customer service. First time dress shopping since I was nine, they were so welcoming friendly, and helpful. Got my grad dress here and I’m very pleased!
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January 2023 by Shannon Mckenzie
This is a beautiful little boutique, full of good quality clothing and local/Canadian jewelry and accessories. The staff is very friendly and helpful, I highly recommend it.
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December 2022 by Sinead Farrelly
I ordered a dress online over the weekend and sent a request asking if it could be shipped out as soon as possible as I need it for an upcoming wedding.I received it today and it is beautiful!Will definitely be ordering again!
