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September 2023 by Daniela Maestri
Fantastic service in this particular store. Love shopping here. They are so friendly and helpful
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June 2023 by Valerie Cosh
The worst customer service, the sales associate that was working the checkout counter, wearing a baseball cap and permanent scowl was snarky, rude and made me feel like I was somehow in the wrong, FOR BUYING CLOTHES! ?Customer service isn’t easy but it sure isn’t that hard
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May 2023 by Megan Lee
Julia was super helpful!
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March 2023 by Charlie Lenz
This was hands down one of the best shopping experiences I have ever had. As a curvy midsized woman, Jean shopping is always quite stressful and overwhelming as sizing and fits can vary dramatically. The staff were so helpful, especially Brittany. She helped me find the right styles and sizes with ease, checking on me repeatedly in the dressing rooms to give second opinions and to grab other options. Not only that, I was then met with amazing service at the check out. He went above and beyond to ensure I got the best deal possible. What an amazing experience.
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January 2023 by janet stretton
Ok so when customers walk into store a hello or a smile or even a nod I'm your direction would be nice. However this was not the case. I spent my time browsing listening to the 2 sales staff raised voices discussing how bad it was boxing day. 1 lady inperticular going on about how it was all returns from customers.. how she couldn't convert them back to sales and that by 4pm on that day they'll still had made a huge loss not selling at all. Then she went on to say how she had to turn down a staff members return it was so bad, as a way of trying to offset the numbers. She complained about customers and really made me and my daughter feel uncomfortable. We where in the store about 15 mins as my daughter has just has a baby and needed a slightly different sized tops. We did buy 2 tops but had someone even noticed us in the store and helped we would have bought more. It's one of my daughters fav stores. Although we normally go to cross iron not this one.As a customer if you want to be ignored and gossip about in a bad way for everyone to hear please shop here. If you like customer service and don't want staff too engrossed in complaining then don't. The cross iron store staff are way more professional.
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October 2022 by B Quinn
Nice enough staff, but the change room floors were filthy! Dust bunnies everywhere. Didn’t look like they had been cleaned in weeks or months.
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October 2022 by Kim Piazza
Luis was extremely helpful, no wonder he's a manager! Absolutely impressed with the service!!
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August 2022 by Diana Stewart
Don't trust their app! I ordered a couple of items (over $70 worth), and the app froze while I was trying to pay in the "checkout" section of the app. I closed the app and tried again, and was finally able to checkout. The next morning, I received two emails for two orders of the same items (different order numbers), so I immediately called customer service to have one order canceled, which I was told would not be a problem, and it would be canceled right away. Nearly a week later, I noticed my credit card was still charged twice, then a few days after that, I received the same order twice. I called customer service again, and was told that I would have to take the second order to the UPS main depot (which is in the middle of an industrial area with no public transit service, and I would not be able to get to). So now I'm stuck with the same order twice and out the money for the second order that I was originally told would be canceled. So don't trust the app (or their so-called "customer service").
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July 2022 by Kristal Gallo
Gloria was so helpful and made feel comfortable when i was shopping for clothes last week. She is an absolute gem!
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June 2022 by chen zhenning
The clerk in front of the fitting room was very unprofessional. I asked him the question about discount on a jacket. Apparently, he was just replying me casually: the price on the label. But I got diff price when I went to cashier, The jacket was on sale.
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May 2022 by Will Pavlovic
Great deals and quality products. Friendly staff, store was organized and tidy. No complaints.
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May 2022 by Kelly. Z. Driol
Didn't take long to find what we wanted. 2 cashiers would have been better for the weekend.
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May 2022 by Cristina Baumann
Great staff. Best jeans for curvy people.
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May 2022 by James D. Steil
I can speak to Will's commitment, sincerity and integrity, having discussed this topic with him for several years (I am the Founder of GoElectric in Calgary). I wish him well, admire the progress he has made so-far, and encourage anyone on the spectrum from curious to crazy about EVs to pay him a visit regarding their next EV. You won't regret it.
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May 2022 by V Cor
Very big store. Lots of available sizes. When they sales they tend to be good. I always try to wait for sales. Sign up for the emails , they offer a discount when you do.