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February 2024 by Cassidy T
Owner ghosted me after seeking refund!I purchased 2 items on Monday afternoon, returned to the shop a little over an hour later to return my purchased items as I had found cheaper alternatives elsewhere.To my surprise, the staff were unable to help me with the return due to their lack of knowledge on the topic, they then directed me to emailing the owner. I emailed the owner ASAP on Monday after the incident seeking help with getting my money back, after 24 hours with no response I sent a follow up email. After 48 hours with no response I called the store. I was told the staff would pass the message onto the owner and would hopefully get a respond soon. It has now been 6 whole days and I have heard NOTHING.So unbelievably unprofessional. I am doubtful I will ever receive a response and will be stuck with this purchase. Don’t waste your time!!!
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February 2024 by Ss SF
Very expensive place, not a great selection
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February 2024 by Marinda Kemna
I was very pleased with the service at this boutique. I didn’t catch the woman’s name, but the lovely lady helped me with loads of questions. She offered plenty of suggestions for what I was looking for. I would definitely recommend shopping at this small business and plan to be back.
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December 2023 by Allison
Great selection and wonderful customer service!
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December 2023 by Megan Stickel
I definitely wont shop here anymore, and would recommend anyone to spend their money elsewhere as well. I have purchased a lot of maternity clothing here, which is not cheap might I add. One of the items was a nursing bra. The clip on the back broke off only 1 month after purchasing. I had only worn it a handful of times, washed it maybe once or twice. I brought it back to the store assuming they would replace it, which they did, however they were pretty snooty about it. They first said they didn’t know there was anything they could do, but then she called her manager who said they would do it “this one time” and made me feel like an idiot for thinking I could exchange after it braking one month later. As she gave me the new bra she said “just a reminder to make sure this is hand washed and hung to dry” with such a condescending attitude. I didn’t say anything back, but I reviewed all the tags once I left, and the tags of the item said to wash in cold water and tumble dry, which is what I had done. Photo attached. The store should stand by their product more, or at least bring it up with the manufacture which is also what I suggested. The lady continued to make me feel stupid. Because of how they made me feel when I brought this in, and because of knowing that this was a “one time thing” I don’t feel comfortable spending my money here anymore. I would recommend going elsewhere!
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November 2023 by Kristy Leavitt
I’ve been to Baby & Me a few times now for maternity clothes and nursing bras. The staff are friendly and very helpful. My husband and I are expecting our first baby, so I was new to the world of maternity clothes! The staff answered my many questions, shared helpful recommendations, and helped me find clothes that fit my life and my changing body. (One staff member in particular was so helpful, kind, and welcoming. I wish I remembered her name! She was expecting a baby in Sept. of this year.) If you’re an expectant mom, I definitely recommend visiting Baby & Me!
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October 2023 by Rachel Leismeister
My first time buying maternity clothing walked in the store not know a thing on where to start. the lady working (didn’t get her name) was amazing! She was very help full give me lots of options to try on! Just make the whole process very wonderful!
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May 2023 by N
Showed up on a Thursday afternoon and the store was closed
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April 2023 by Erica Atkings
Impressed with the selection of maternity clothing available! Had a positive experience and will definitely return again soon.
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March 2023 by Camilla Huron
Really grouchy older lady sitting behind cash. Should definitely not be in customer service, especially not exhibiting that kind of attitude in a maternity retail space. Disappointed with this stores selection of staff. Won’t come here again, and will warn my friends.
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March 2023 by Scott Ellis
The service was terrific
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March 2023 by Joanne Danforth
1st time ever in this store, What a wonder maternity store. We were greated by Lori an amazing , attentive and beautiful young lady. Lori was wonderful at helping my daughter find what was right for her she was so courteousness and personable. Made our shopping experience amazing.
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March 2023 by Kylie Morin
Great customer service! They have alot of really pretty maternity/baby clothes. Went here for maternity/nursing bras and will be going back for some more. They are high quality and very comfortable.
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March 2023 by Brianna Ryan
The absolute best maternity and nursing clothes. The quality and fit are fantastic and they all wash very well. I had much more luck here vs other maternity stores online.The staff are also very friendly and helpful!!
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March 2023 by Kate Thiessen
Went in today looking for a dress for my maternity photoshoot and they had lots of selection to choose from! I've never been to a maternity boutique but this one was a lovely experience! I was feeling overwhelmed with shopping for a dress as this is my first pregnancy but the lady working here was so friendly and helpful that shopping was a breeze and so fun! Thank you for this amazing experience ❤️
