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December 2023 by Mina W
On Dec 11 3.30pm I visited this store for some shopping, once I entering, 4 staffs were chatting, none of them say hi to me or even smile to me. I would like to check some cardigans and no one help, they are talking so aloud and laughing. Then I tried to smile to a lady who wear glasses, she saw me and she choose to ignore me and left. I cannot believe this is the service that banana republic will provide.
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December 2023 by Наталія Д
The best clothes in Canada ever. Amazing colors, fabric texture, perfect quality!The high level of service.
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December 2023 by Samuel Heywood
Over my history with banana republic I’ve bought 4 pairs of pants all at a very high cost, the first 2 the buttons broke immediately, the next 2 ripped after 2 weeks, for the money they’re charging you do not get quality, when I brought in my pair of pants that ripped after a week, the lady at the counter gaslit me that it was my fault and the only way to issue a refund or exchange was for defects, not overpriced terrible made products
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November 2023 by Funmilola Oyetunji
Impressive professional service for a lifestyle store as most staff in such stores are usually somewhat snooty, but here there was no patronizing whatsoever. The garments are a tad bit conservative but chic and classy which is what attracted me to shop there in the first place. The jewelry piece also are unique and vintage. Lovely shopping experience over all and worth the price I must say.
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July 2023 by She Her
Not my favorite but they will help you if you need it. No greeting, tend to avoid you; especially if you walk towards a worker but other worker will offer to help after they see that.
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June 2023 by Liens Best
My daughter and I went shopping for a formal outfit for her. The staff were very friendly, helpful and professional right at the door. They exceeded our expectations, were very accommodating, and selected an excellent outfit for my daughter. They helped us find exactly what we were looking for. Highly recommned shopping here. The clothing is gorgeous and the staff are brilliant.
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December 2022 by Sea Lindemere
One stars for a rude encounter with a lady at the Core Banana Republic. She was so focused on making a sale, she was not at all concerned that the item did not fit well. Also, poor quality, unlined pants for $200.00. No thanks!
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July 2022 by Yooyoo Drebika
Always a great experience shopping at this location, the ladies that work here are wonderful!
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February 2022 by Teresa Banks
Excellent customer service and sales team spirit! The sales team made my mature male friend feel special and he had alot of fun trying on new outfits. This was an out of his comfort zone experience, yet he left smiling and kept telling me how he enjoyed it and he'd be happy to return to this location to shop. Good Job!
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February 2022 by Jane Lo
This store has very helpful and friendly staff. It is always tidy. No complaints about this store and staff.However, there is a qauilty issue with their clothing. The quailty is at best mediocre. I purchased a sweater and within minutes of wearing it, the seams of the sleeves came loose and it basically ripped the sleeves apart. I brought it back and I was happy I was able to get a new one. However, after wearing the new sweater twice for 8 hours, the sweater started pilling A LOT. Very disappointing. I also bought the Bias-Cut Satin Midi Dress (retails at $199.99 + 30% off online righ now), which I love, however after the first wear, the fabric at the hips started snagging. Overall very disapointed in the quality and the price that they charge.
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February 2021 by Tuck Soon
Lots of good selection of pants and shirts etc. Staff are always friendly and helpful with customers. Good service
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October 2010 by ltruong
I can't think of a better way to spend your lunch break downtown then to go to TD mall and get a new outift. I love BR! Their styles are always so fresh and current!
