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March 2024 by Calvin W
Had the BBQ parts I needed
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March 2024 by Terry K
Great service and selection of products.
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March 2024 by e Candido
My husband and I had the pleasure of shopping at the South location today. The staff was extremely knowledgable, helpful and accommodating. They have an extensive selection of all things barbeque and outdoor living. We are satisfied customers and will return soon! Special thank you to Pamela our sales representative and Susan the Assistant Manager who treated us so well. Thanks again!
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February 2024 by KatieKat
The staff is always so welcoming and helpful! We appreciate the fact that they remember you when you walk in the door. The store is well organized now and we will be back!
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February 2024 by Aquatic Logic
Came in here today armed with a gift certificate I got for my birthday. I was pretty disappointed with their sub-par pellet selection. The best pellets are made of whole trees (containing the cambium of the wood) and it can be a game changer for pellet grills. I could not find any quality pellets, only ones that use synthetic oils/flavours (Traeger), and sawdust ones (BBQrs Delight). They have an awesome selection of pellet smokers, and need to step up their pellet game.
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January 2024 by Sandra Frey
Very helpful and helped us to pick the bbq that was best for us
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December 2023 by Matt Green
I've been shopping here for around 6 years, bought lots of charcoal, a BBQ, parts, tools, starters, rubs, etc etc. They nearly always have what I need, consistently good service, friendly knowledgeable people. Nothing here is cheap but you get what you pay for. This is a waaaay better place to go for BBQ gear than a big box store.
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September 2023 by Richard MacTavish
I love to barbecue with charcoal. This place is a toy store for the barbecue fanatic! Sauces, rubs, wood options.You won't be disappointed!
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September 2023 by Josh Foley
Had a great experience with the purchase of a patio set and a new(!!!!) Yoder smoker.Jeff and Seranda were great to deal with and I really believe they had my satisfaction as their goal.The pick-up was flawless as well. Thanks to Dennis and David for all the help.You are all great ambassadors for your store!Josh
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August 2023 by Maarten Coetzee
I can highly recommend this business. Friendly and helpful staff. Matthew helped me today, he was knowledgeable and made sure I’m aware of all my options. The variety and quality products in this stores makes it a “paradise” for any person who loves to BBQ and enjoy the outdoors.
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July 2023 by Marcus Travels
Excellent Service from Bryce at the South Calgary store. Picked up a Weber on Sunday, very helpful. I would shop again at this location. All the staff seemed very helpful, including Tara. Showroom was clean and well stocked and organized.
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July 2023 by Sarah McLean
Came looking for a charcoal BBQ and I’m very happy with the experience. Jayden was so helpful, kind and knowledgeable. She answered all my questions and helped me pick out accessories. I wouldn’t have made a purchase that day if it wasn’t for her!
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June 2023 by Greg & Sheilagh Herauf
We came into the store looking to replace our 40+ year old BBQ and knew nothing about what we were looking for. Pam did a great job educating us on all the different BBQs and accessories in the store, and really listened to what was important to us. We ended up purchasing a Broil King Baron 400 Series, which we're already enjoying and hope will last us for many years to come. The service team were excellent and responsive in ensuring our BBQ was delivered to us as arranged, and we really appreciated the efficiency and professionalism exhibited by the two gentlemen who delivered and set our BBQ up, and in particular, making sure we know how our BBQ worked before they left.Thanks guys for the great service. We'll be back stocking up on all the accessories!!!Go Riders!!!!!
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June 2023 by Joanne Finkbeiner
Just like it says on the sign! There are barbecues galore here. Our pickup was handled smoothly, the loading dock experience was super efficient. Thank you for your great service! I should come back to this review sometime and post a picture of the star of our balcony!
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June 2023 by David Garner
I have purchased a few barbecues (Kamado Joe-Big Joe, Weber performer, Napoleon portables), firepits, supplies and accessories for several years. Recently dealing with customer service has been a frustrating experience to be generous. The customer experience apparently is not a priority. Staff was somewhat helpful when I was directly communicating with Kamado Joe service about replacing a major part under warranty that was taking time because of poor internal Kamado communication. But afterwards, staff agreed to replace a small Kamado part through BBQ Galore warranty and has not delivered after a month. Three times, I was told I will be called back by a date with no response when the date passes. After calling today, I am told the part was not even ordered. Possibly this is part of the Kamado Joe quality decline. Even Barbecue's Galore is not supporting customers who buy Kamado products. Or is it an example of erratic BBQ Galore customer service?
