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October 2024 by Tank Liu
Bought my brand new 2024 Ram 1500 week ago, towed back to dealer for warranty repair twice a week. I promised it will be my last Chrysler in my life.
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October 2024 by Baden Kayce
White Chrysler van with big 4 on it almost smashed into my car cause they ignore basic road signs like ‘turn only’ lanes. Disappointing
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October 2024 by Martin Hatala
What a pleasant experience ! After 6 weeks of truck hunting all over Calgary and surrounding area, I was getting really tired of deception and sly approach, that is so very present in the industry. Consequently, after I entered the gates of the Big4 dealership I wasn't expecting much.
Oh boy, was I ever wrong. Mr. Jim Narfason made my day, pleasantly surprising me by his professionalism, patience and non intrusive approach. No false promises, no hidden fees, no deception. His friendly attitude brought my business to Big4. He takes pride in his work and creates returning customers. And as they use to say back in the day : "good business makes good friends"
Thank you Jim ! :)
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October 2024 by Laura Remmert
⭐⭐⭐⭐⭐
We recently purchased our dream car from Big 4 Motors, and we couldn’t be happier with the outstanding service we received! Himanshu Tadiparty was absolutely amazing throughout the entire process. From the moment we walked in, he was welcoming, professional, and incredibly knowledgeable about all the options available. He went above and beyond to make sure we found the perfect vehicle that matched our needs and budget.
Himanshu was patient, answered all of our questions thoroughly, and made the whole experience stress-free. His attention to detail and customer care really stood out. The entire purchasing process was smooth, and Himanshu made sure we understood everything before finalizing the deal.
If you’re looking for a first class service and a problem-free car buying experience, we highly recommend Himanshu at Big 4 Motors. Thank you for helping us find our dream car!
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October 2024 by Duane Parker
I went to get my radio fixed, their fix lasted one day. So I get a text from a Heidi asking how my experience was, I reply not so good, 3 times I have texted her!! No reply from Heidi. So I call the service manager, Brian Reed, crickets!!! Stay away from this place. I have kept the string of texts for anyone that wants to see them
UPDATE: Big 4 responded to my review, saying they were sorry and wanted to make things right. They said someone would contact me
NO ONE DID!
So 5 days later I called my original service advisor Troy, he was pleasant and agreed this needs to be fixed correctly, so it is back in today
I will update again at the end of the day
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October 2024 by Adam
Recently purchased a new Ram Rebel from Big 4 Motors. To jump right to the punch line, it was the best dealership experience I have had purchasing a vehicle. From the very start, it was a zero-pressure environment, and the team was incredibly helpful in answering any questions. Everything discussed financially was provided clearly in writing, with nothing hidden or added later.
Peter on the sales team was very responsive and knowledgeable about their models. I also worked with two of their sales managers, Nathan and Scott, plus Bruce in the finance department. All were fantastic to work with and seemed very appreciative and respectful of my time.
Overall a great experience and would highly recommend them!
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October 2024 by Jes Reese
This is the third vehicle that we have purchased from Big 4 Motors and once again our experience was awesome! Sales Advisor, Han Kim, makes your experience very pleasant. He is not pushy and actually listens to your wants/needs. The Business Manager got us an amazing trade in price for our other vehicle and really worked with up to get the price to where we were comfortable. I would 100% recommend any one looking for a new/used vehicle to go check them out.
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October 2024 by Mike R
I'm happy with the vehicle I purchased, but unfortunately there were a few items that fell short of my expectations, and several items that I was told would be done for me, but were never followed through on or delivered.
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October 2024 by April in Wonderland
Great customer service. Brought my jeep in and they had a look at it, told me there was a part that was recalled. Had it fixed the next day.
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October 2024 by Erik Badick
Bought a 2017 ram 2500 longhorn from them they did not tell me I bought it from the whole sale lot I was told it was the used lot. the turbo failed a couple days after purchasing the vehicle, the front end went shortly after and now the paint is flaking off revealing bondo. I went to the dealer and talked to management and they told me to fix it myself. I have not had this truck for a year and would never buy from them again they are scam artists and will lie to your face
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October 2024 by Aly J
I manage of fleet of almost 50 HVAC vehicles. Big 4 approached me and offered a service experience like no other....and they have delivered. 4 vehicles in and I've seen the professionalism and care they take with our vehicles and staff. They will absolutely be getting a big part of our service/maintenance business moving forward. We sincerely appreciate John, Raenzel and Brian taking really good care of us!
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October 2024 by Daniel Turko
I just purchased my new truck from here and I have to say the whole process was very good my sales person pietro (peter) I first got in touch with him threw their online service he was very quick to respond to all my questions even still after the purchase he was very polite and accommodating for everything went threw everything during the purchase and pick up process would most definitely recommend him to any of my friends and relatives looking for a new mopar product. Next I would like to highlight the finance person kasem for his professionalism and kindness very rare for a finance person that's usually only out to get your money spent lots of time explaining all the fees extra protections and packages that were available as well as being very thorough when explaining the financing. Overall would highly recommended this dealership it was very clean and also doggy friendly and everyone was very pleasent
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September 2024 by Brad Bj
Recently visited the service and parts department for a small repair on our vehicle. Troy in service was very helpful and polite and gave us a very fair quote and thorough explanation of the issue.
Tim Church in Parts was recommended to me by a family member who had a great experience with him and the dealership, which is why we brought our vehicle here in the first place. He did not disappoint and the girl at the counter was very attentive.
My kids were so happy with the toys they got to pick from the drawer behind the counter and they were asking when they can go back to Big 4!
It's so nice to visit a place that obviously values their relationships with customers and strives to create a seamless and easy experience. When we are looking for a new vehicle we WILL come here first.
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September 2024 by Derek Dafoe
Really nice new location. Very large and lots of great inventory. John, Himanshu and Bruce Took very good care of me and got me set up quick and easy. Great service through and through.
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September 2024 by Robert C.
Update: August 2024
I just picked up a new '24 Wrangler after trading-in my '21 that I originally bought from Big4 back in March of 2021.
Super service as always from Big4, and once more, I dealt with Peter, Rob, and Bruce G. from Finance.
Cheers once again.
Absolutely top notch service when purchasing my new Jeep Wrangler from Big4 Motors. Peter Nicastro and Rob Coleman went out of their way to get me the 80th Anniversary Edition that I was looking for and I'm delighted with it.
This is the go-to dealership as far as I'm concerned and I would have no hesitation in recommending them if you're looking for a Jeep.
I'll be back for the 85th Anniversary Edition Wrangler!!
