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September 2024 by Vimal R K
The service was so fast . Great work and Kudos to Tarun Dhingra .
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May 2024 by Y H
Staff here are very friendly, helpful and professional!! Also the environment is quite pleasant as well!
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April 2024 by Millie M.
The ATMs are falsely advertised as open 24/7 when they aren't.
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March 2024 by Rahul Guntha
The bank manager was super helpful and answered all of my questions patiently.
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March 2024 by rotator
The Hanging Wan guy helped me. I opened an account, gave a card, void check. I did everything quickly, there were no problems. Although I don't speak English very well. My friend and I made an appointment in a day, and the next day we came on time and everything was done ?
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February 2024 by Matěj Kroc
Quick and easy.
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February 2024 by Vira B
The employees of this bank made my day better. They explain everything and help me. Thank you!
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December 2023 by Ivan Starkov
If you are looking for a bank with zero customer service, it's a right place. 2+ hours on a line trying to get someone is normal for that "bank"
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November 2023 by Muhsina Azeez
Today (15 November 2023) around 3PM I visited this branch of CIBC for getting my void cheque. I didn’t expected that I will get it soon. I thought I would have to make an appointment and come later. But the gentleman there (I didn’t noticed his name but there were only one male staff in the front desk at that time I guess) was so nice and well behaved. I experienced great customer service from him. Being a new student to Canada I was totally unaware about every banking details but he detailed me everything so nicely. I was totally tired when I entered there due to heavy day duty in the workplace , but his courteous demeanour brought me comfort. Grateful for the excellent customer service. Thank you so much
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November 2023 by Majd alshalabi
Lack of respect, I had an appointment with Megan at 3 o'clock, but she took someone else without even asking or apologizing.
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October 2023 by Алина Кряковцева
A few days ago we opened an account at your bank branch at 500 Center St S, Calgary, AB T2G 0E3. On the appointed day we came to the bank branch. Two girls met us at the reception and took us to the waiting area. When it was our turn to open an account, the banker decided to take another couple instead of us, at the direction of one of these girls. We approached them asking what was the matter and when it would be our turn, but your employees soon refused to accept us at your bank and showed us the way out in an unpleasant tone of communication. After which we insisted that they open an account for us, since our turn had been assigned in advance. As a result, they opened an account for us right at the reception, did not provide us with a single document, did not explain the conditions of membership in your bank, and behaved arrogantly and very unprofessionally! After opening the account, we were given 2 cards (me and my husband), one of these bank employees showed me how to change the password on the card, but my husband was completely ignored and I helped him change the passwords and explained what he should do with the card. Then, after talking with friends who already had an account with your bank, we found out that we had absolutely no documents, after which we had to return and demand the above-mentioned papers. Rudeness, impudence, lack of any customer focus, all this was in your bank branch! We sincerely hope that you will take action and talk to your employees. I do not advise anyone to become an employee of your bank!!!!
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August 2023 by Alona Derkach
Worst bank ever!!!! they blocked my account and said that it can be unblocked only by phone, no one picks up the phone for hours. The department does not want to help me
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June 2023 by Віра Богославець
The employees of this bank made my day better. They explain everything and help me. Thank you!
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April 2023 by Vlad Tarvov
(Translated by Google) Opened an account in half an hour. The manager answered all questions and helped with making the first deposit.(Original)За пол часа открыл счёт. Менеджер ответила на все вопросы и помогла с внесением первого депозита.
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March 2023 by Lari K
Used to go here all the time to deposit in the teller machines and now they are closed down when the branch closes. The machines used to be open after they closed, like every other cibc has machines available after close. Really inconvenient for people who get off work after 5 and need to use the machine.
