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January 2024 by Kenny Y.
I LOVE this Costco! It has everything California doesn't have! The food court here has poutine fries and hot dog + soda combo is only $1.50 Canadian which is only $1.11 USD! Just when you thought it's a deal just got better! I got an order of the poutine fries by default of course! Coming to Canada and having poutine fries is like going to In-n-out when going to California. You gotta do it! An order of poutine fries was $5.99 and boy it was a big portion and really hits the spot! It has heaps of cheese and gravy, I'm literally drooling on my phone as I type my review! I also love that they have chicken strips and fries on the menu too... The service here could be better. It's such a high volume that they just call your number, give you your food, and next! But what can you expect at a high volume Costco food court lol. The many extra food options is top notch however!
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November 2023 by Ed E.
Loosing points as the business is too busy to handle the hoards that come out. Immigration Canada must have let the word out that you don't need to speak English or French. Very difficult to get lined up at the tills with incompetent traffic control saying you to non existent cattle lines. People can sort out which line by gushing for themselves. Soon they will Ave ushers to help you get your charge card out of your pocket. Siren goes off each time the safe room door opens to alert all managers of civil unrest. I like Costco but this one at Sarcee (Beacon Hill) is getting too busy. Guess I will travel further to fin a less polluted location.
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June 2023 by Mia S.
We shop regularly at Costco and are pleased with the staff and the quality of the items. Specifically I was experiencing difficulty with an item that was not as described when I purchased it. Garret (front end manager-Beacon Hill) researched it and solved the issue efficiently and politely. Special thanks to Garret.
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October 2022 by Josephine D.
This was my only Costco experience in Canada and it was awesome! Poutine was delicious. A lot of Canada specific products. Plenty of parking. Alcohol department on the outside with a separate entrance. Gas station.
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September 2022 by Ay M.
The review is for the cafeteria. Absolutely horrendous service and food. They gave us the ice cream cups for our drinks which is half the size... we asked for drink lids so it wouldn't spill in the car. They ran out of lids. I asked for ketchup, relish and mustard for 5 hot dogs they gave me 3 ketchup 2 mustards and 0 relish. Just horrible and disappointing that they are not up to the same standards as other Costco locations. I've never experienced this at any other location except this one. Disappointing.
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July 2022 by Rachelle M.
Huge roast to the Cafeteria first off. I have to pay $120 for a executive member ship- then weekly I am in there shopping for groceries for my family spending THOUSANDS YEARLY! This evening I decided to get dinner for my young kids since it was getting late I simply asked for a plate to cover the pizza for my kids so nothing would drop on it. I even offered to pay for the plate! I was told that according to the manager this wasn't allowed! Then I got a ice cream for my youngest she wanted a cone but again I just asked for a cup to put it in for whatever she doesn't eat so it won't spill in my car again the response was " my manager said no". So I went to your customer service and was a Karen and expressed my concern. Customer service advised me that both of my claims are valid and several people have complained. COSTCO BEACON HILL DO BETTER! If it's really going to bring down your revenue then put options on the order screen that will allow for a extra plate and or a cone in a cup if that is what the customer wants! I will gladly pay the 2 cents for the plate and the 25 cents for the cup
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January 2022 by Z O
Delicious. Bulk quantities only
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January 2022 by Cesar Isaac Perez
Very good things to buy and at a very good price
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November 2021 by Marco J.
Love Costco. This location is very friendly. Gas station has three pumps per line which is amazing!
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October 2020 by Mrs D.
5 stars for Trevor and his team at the tire shop. When my winter tire order was delayed beyond my scheduled appointment time, potentially impacting a road trip we had to make later that week, Trevor came up with a solution that had me on the road on time. Thank you Trevor and Marion.
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March 2019 by Anna B.
This is the best Costco pharmacy!! fast and efficient. We like the cashier lady, she's great!
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July 2018 by Kendra O.
Literally fantastic. Bathrooms? so clean. Food? worth the wait. Music? Post Malone, my fav. Could not have done better Costco. I applaud you.
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May 2018 by Jenna G.
I've been trying to book in for tires for over two months online. I call and no one picks up. I finally went to the store and the guy was extremely rude and told me to go somewhere else. The same thing happened last year and I ended up wrecking one of my winter tires. You'll get better service elsewhere.
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April 2018 by Michelle L.
Since my electrical toothbrushes were faulty and since the one-year warranty worked and I still had the warranty left I went back to Costco to return it and they couldn't find the record because I didn't I didn't have the receipt and it wasn't on my card but He could've checked the serial number to check who's car it was on cause I didn't know it was on my friends car and I could've called my friend to let her know that I'm returning it and she'll give me permission but instead they made me late for work for an hour and my boss scolded me.
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April 2018 by Doug T.
Tire Service Centre was great. Researched and bought my specific tire on line. Made an appointment to have the tires installed. 45 minutes later, they called and said it was completed. They bring your vehicle around to the front door and hand you the keys. Drum roll time, tested it for vibration and smoothness, yikes!!!!! It was ball bearing smooth ride at 90, 100, 110, 120, 130, 140kph which is plenty fast enough for me. I was ecstatic about the results. I have dealt with all the k tire out fits and was always disappointed. I dealt with Red Deer Costco for tires with very good results too. Nice to see a business do a good job. Thank you. .