-
November 2023 by William Sexton
I'm always going there for the sale items friendly staff. The pharmacy is very busy if you don't mind that and there depending charge is cheaper than your normal place but the service is iffy. .
-
November 2023 by Paul A.
I don't know how I feel about this location. The customer service for the most part is the most poor of the Costco locations, often not even a hello or goodbye from the cashier, or being the only person in line at customer service while 6 human beings ignore your existence and then acknowledge a customer who came in five minutes after you.The store itself is my favorite. Ample parking, less crowds and honestly one of the cleanest and best-supplied stores in western Canada. Especially after 5pm on weekdays, it's almost a peaceful experience.So if you can look beyond the lack of customer attention this is definitely the ideal Costco to visit. Most people will probably be somewhat offput by some of the majority of staff here though.
-
November 2023 by jbn03canada
Parking lot in costco is the best. Either is busy or not in your location, you’re sure to get plenty of space for your vehicle and not worry about people denting your car.I love the food samples. It’s a good advertisement technique.
-
November 2023 by A Dhillon
The amount of traffic and people in the store is getting ridiculous year-by-year management services, not able to keep up and from the second you’re in the store to the second you walk out of the store be prepared to show your IDs and membership almost every single corner of the store! (Not over exaggerating)From the second you walk in to a random member walking past you, When you’re trying to stand in the checkout lane, before they start scanning your items and then, once again when you pay for your item. And of course your reception before you leave the store.The amount of interaction you have to do with employees just to prove you paid a membership fee to be here increasing every single time. Making the overall buying experience go down.
-
November 2023 by Andy Ng
I went to the east hill calgary today at around 5pm, after paid we enjoy the food at Costco, and I found there is a screw exploded underneath the counter on the wall for customer use, one of the customer and I told it to Costco staff, but unfortunately nobody really take care of it immediately, they all just focus on finish their job and go home, cause of my daughter almost getting hurt by that screw, it makes me feel that "SAFETY" in the shop is not important than staff off from work. So disappointed
-
September 2023 by Victor Law
Update 2: East Hills is quieter than the other Costcos, especially compared to Beacon Hill. I also found the gas station quieter too!Update: I haven't been here lately and found why this Costco is so special. There are more hot items here, which I suspect is due to their distance from the city centre. I was surprised by the amount of stock found here. Mental note: shop here more often!This Costco is far enough from the inner city that it isn't as busy as others.There's plenty of stock of most items. Staff are friendly and efficient. The place was very clean, as expected for Costco.Gas here is slightly slower as they have 2 pumps per station versus 3. However, the line moves fast enough.This Costco is worth checking out if you're looking for a sought-after item.
-
September 2023 by Maow Purrdy
Costco is good if you go first thing in the morning got in and out fairly quickly and tk a till right away, but you do miss out on the taste test areas. Prices are fair but with what is paid on memberships prices could be a little better on some things. They have great savings on car tires and repairs though, earlier this summer I had a slow tire leak and it only cost $18 to fix it. You cant beat that.
-
September 2023 by Cpr Animal Rescue Society
My wife cut her toe on a exposed nail. We informed the people and asked for saline to clean the cut. First aid attendant didn't seem to know how to deal with the cut. Gave a alcohol swab which is only to clean around a wound. I am just hoping she doesn't get an infection now
-
August 2023 by Rub Nawaz
Very good selection of products and bog parking lot . Mostly busy in weekends but weekday are good
-
August 2023 by Tejinder Kaur
Dakota - The supervisor was at the cash counter and she treated us so poorly. My family has been a regular customer at this location for over a year and we have never been treated so badly ever before. We shop and pay. And suddenly today she was like “since the membership is at ur father’s name only he can pay”. No one have made us do this for a year. She could have handled the situation better by saying “hey, maybe our team missed to say this for a year, but going forward can you please make sure only the member pays”. But instead she decided to be rude and disrespectful and made us “pay in cash”. The cash that I withdrew from the card that she refused to take payment from. Not sure how that made sense. We spend a lot at this location but will not be returning due to terrible treatment. She needs to be trained in customer handling.
-
August 2023 by Lovepreet Gill
Employee name is parmjeetshe is working at doors to check the receipts of customers while going outsideToday while she checking my receipt sent me on front she didn’t explain me anything she was like I did any robbery I paid already at checkout and later than at front desk said all right about things they said you are good to goShe is so stupid lady at Costco how she treated people like this I was so nervous that time what I did I even don’t knowThat lady needs full training and tell her how to treat people with respect she was pretending like peace officer. Seriously disgusting behaviour by her. If she don’t know about anything why she is standing at door she should work anywhere else. She made my day bad
-
August 2023 by Amanda He
I can't get a price adjustment for my online purchase in-store, even though it's the same company. Why should I keep paying for an expensive membership if I'm not getting the service I deserve? The system is really poor. Why can't I just get a refund and buy it again in the store? They want me to bring the product back to the store, which is really frustrating and shows bad service.
-
July 2023 by Aruton Vitoer
Absolutely delighted to hear that you've found the best Costco in town! While it can get quite busy at times, it still outshines other Costco locations in Calgary. The friendly staff and the abundance of good samples contribute to a fantastic shopping experience. Your gratitude goes out to Costco for their extensive selection of choices, all available at excellent prices. Happy shopping!
-
July 2023 by Gerry Ghostrider
Unfriendly and racist staff at this location. If you're not east Indian then they won't even greet you or help you at checkout! It was even too much for the staff member to give me a box so I could put my groceries in my cart. Yes, I had to load up my cart since the other staff member just walked away.The couple behind me was east Indian and they were greeted and helped by the staff.I was very disappointed with the staff at this location and honestly I won't be going back there!
-
July 2023 by Stevo Robo
Not much to say. It's Costco, everyone knows what to expect with every single location. Bulk buy giant store.
