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November 2024 by Harmandeep Kaur
It was wonderful experience, Jenn told me various things to keep in mind while buying shoes and it really help me.?
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November 2024 by harpreetkaur khatkar
Long waiting in aisles. Customer service is very slow probably because of shortage of staff
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October 2024 by Sahirme Lano
I visited this store a week ago because the one at CrossIron didn't leave a good first impression. I was assisted by two ladies, Karen and Leza, whose customer service was exceptional and quick. I will be visiting again!
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September 2024 by Rabia Hassan
Amazing variety
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September 2024 by Fauzia Yasir
This is for the second time I recieved a cancellation for an online order from dsw. I was made waiting for several days and then they decided to decline an online order. In the past I had the same experience with them, I ordered and they cancelled after few days saying it was out of stock or some technical error.
This is very strange that how come their website shows an item and then suddenly after you order the item vanished from the store.
Feeling disappointed with this brand and do not recommend to shop online from them.
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September 2024 by Peter Campbell
We bought a pair of Nike shoes. My son wore them for 7- 8 hours to school, the stitching gave out. I tried to exchange them and they wouldn’t exchange. If you pay 75.00 for shoes, they should last longer than 8 hours.
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September 2024 by Manpreet Kaur
I recently visited DSW for my son and had the pleasure of being assisted by Diya. She was absolutely fantastic! She took the time to understand our needs and patiently helped us with shoes until we found the perfect fit.
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August 2024 by Bui Bae
came to this location for back to school shoes for my kid. after maybe 15 minutes my kid needed to use the bathroom. we noticed that the DSW had a bathroom so we asked to use it. worker told us it was for customers only and to use the mall bathroom instead. we left to use the bathroom and will never come back. highly do not recommend coming to this location. sunridge mall has plenty of other shoe store options so please save your time and do not go to DSW sunridge.
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July 2024 by Ali Abida
So short staffed! Waiting in line with only 2 people but the service is so slow. They really need to hire more people. Only one person. on the floor who was busy stocking. Such a big store and they only have 2 staff in the store. Do better.
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June 2024 by Kyle Fortin
I very much dislike how they make you make a membership account with the store if you want to buy anything, but don't post that anywhere at all.
Should be, you have a product, I have money. Exchange is made.
Now you have to give them all your info for them to sell to brokers and make more money off you.
And all you get is more targeted adds and spam emails.
Don't trust this company at all.
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June 2024 by Kimmi Nuggets
Was shopping for grad shoes today, and was not helped by anyone, there were 2 other people in the store at the time.
When I went up to pay, there were 5 workers relaxing and talking, one was literally drinking iced coffee and looking at me. The workers started laughing, and obviously not doing any work. One worker came up to the till and I thought I was about to be helped, but he just joined in the laughter!
When I was finally helped, the lady was really rude.
Rude experience :/
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April 2024 by Rozina Yasmin
I didnt like the cashier behaviour at this store. Customer service is really poor.
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March 2024 by Pacs
It's a good shoe store and the staff walking around the store are helpful.The lady at the register had earbuds in and wouldn't let me leave without giving my phone number. I said that I'd rather not give my number and she's like "you have too." And I said no thank you I'd rather not, she went on how I can't do a return if I don't give my number, I said that's fine. She then said I'm not eligible for the discount if I don't give my number, I said do whatever makes you happy.She asked if I wanted a bag for 2$(which might be dsw norm)I get that every company wants your phone number and they're free to ask but why can't I politely refuse in peace?Do better DSW
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March 2024 by Jeremy Dang
Decent selection of shoes. The clearance/sales section is limited.
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February 2024 by Rhonda H
This store is great! We had some extenuating circumstances and their staff was amazing. Kind and wonderful staff. Is my go to place for shoes!!
