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December 2024 by J Abbott
I had a great experience here! Was happy with our car and customer service.
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December 2024 by Elaine Julien
I don't understand why Enterprise charges me exorbitant fees ($400) for my car rental with Pneu d'Hiver in Calgary when we know that there is snow to the north to visit the Banff Parks it is obligatory !!!It's abuse and it increases every year. Why does Alberta Tourism let these companies do this?
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December 2024 by Chinku Singh
Worst experience ever i had with enterprise, i did a rental car on 25th December 2024 at calgary airport to celebrate Christmas in banff but i was so disappointed when i get to know the car had pets hair all over the seats around and not even this there is bad odour of urine coming from the seats which makes it so difficult for us to travel in the car. Higly disappointed.
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December 2024 by Ayan Bakshi
Best enterprise ever! ❤️
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December 2024 by Kevin Tang
Very good customer service at the reservation desk, inspecting the car in the lot, and returning the car. The car had a disinfectant wipe and snow brush in the front seat and was very clean / vacuumed.
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December 2024 by James Crouch
Great service from pick up to drop off ! Efficient customer focused , nothing too much trouble , by far the best car hot experience I have had in a while , highly recommend team Calgary Airport
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December 2024 by Chaitanya Piludaria
Honest opinion of my 8 days of rental with Enterprise. I have been renting with Enterprise for years and for the first time in this rental, From the beginning, I faced multiple issues. Particularly technical problems with vehicles. I must say the Enterprise team at YYC was great and helped me really well, and it was beyond my expectations. Changed vehicles 4 times, but every time, they took care of me and the issues very well. I must say I received great customer service by Sabina. She handled all vehicle swapping, and she did those efficiently and quickly in her extremely busy day at the airport and without making me wait for a long time. She was indeed amazing in how to provide customer satisfaction.
Overall, my experience was extraordinary.
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December 2024 by Ryan Jones
Fantastic customer service and very informative on the surrounding area. Will use Enterprise here again
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December 2024 by Jeramie Macelheron
Very happy with crew at check in
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December 2024 by Neil McKellar
Renting a car was never so easy! Very efficient process at every step: booking, pickup and return. No upselling re: insurance or equipment. No lengthy car inspection at pickup/return. Car was equipped appropriately for winter: tires, window scraper, heated seats and steering wheel and worked perfectly.
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December 2024 by N S
Automatic was broken before I used it
They charged me $2000 for a scratch
This place is a rip-off
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December 2024 by Anesu Dahwa
Efficient service, friendly stuff, excellently maintained cars. Enjoyable experience indeed
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December 2024 by Leeza Jane
Incredible experience renting a car. The staff are very knowledgeable, kind, courteous and I was shocked at how fast everything went. There was no waiting around, the car was ready upon pickup. Drop off was very quick, and convenient and the staff even asked if I needed directions through the airport.
10/10 would recommend and will always come back here to rent when flying into YYC.
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December 2024 by Andy Mg
Disappointed.
I rented a pickup truck and selected winter tires as an additional option since the trip was planned in the mountains. However, I ended up with a truck equipped with all-season tires that were significantly worn out. My trip turned out to be very stressful because the vehicle was dangerously skidding on straight roads, even at speeds below the limits.
Additionally, the refueling cost upon returning the vehicle was $70 plus taxes for 20 liters.
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December 2024 by Shari-Lynne Fairall
I booked a rental car from the Canadian West Jet website. I booked the car to be picked up in Calgary, Alberta, Canada. I called the customer service line to confirm the booking and costs. When I arrived tp pick up the rental I was told there were hidden fees and that my quote was in America dollars and the actual cost doubled with extra fees. Why would a rental booked in Canada, driven in Canada, and returned in Canada be quoted in America dollars. This is unacceptable. And the actual cost was higher than I would have paid with other companies.
