-
November 2023 by Майк Крипто
this was the best attitude towards the client. Very nice people. Very clean and beautiful car. Tomorrow I'm going to rent again
-
November 2023 by Karen and Mark Wedding
We had the pleasure of using this enterprise. We met with Vik, when we returned the vehicle. Vik, gave us a discount to make sure we got to the airport and offered to call a Uber for us. It’s the small things that matter. Thank you Vik, for kindness! We will definitely us this location again. Karen and Diana** also the young man that helped us when we got there thank you! We can’t remember your name!You have wonderful employees!
-
October 2023 by E CA
One of the worst Enterprise locations i have ever been to. We asked to extend the reservation for a day - they wanted a new deposit (even though the existing one covered the cost plus more for incidentals). We asked to have our reservation moved a couple of hours and it took two calls to sort that out. We got a car with a gigantic crack in the wildshield, and we kept being told that "it wasn't a safety hazard" (important to note, we didn't get a discount for getting a damaged car). We also got a car where the tire warning kept coming up for low pressure, but they refused to exchange the car. We asked to drop off at a different location and they wanted $150 extra to do that. They kept reminding us that each Enterprise is allowed to set their own rules. Will never rent from them again.Edit to add that they do not have an option to drop off keys after hours (no one explained this to us). So they basically force you into an additional day.
-
September 2023 by Eren Cervantes
One of the worst Enterprise locations i have ever been to. We asked to extend the reservation for a day - they wanted a new deposit (even though the existing one covered the cost plus more for incidentals). We asked to have our reservation moved a couple of hours and it took two calls to sort that out. We got a car with a gigantic crack in the wildshield, and we kept being told that "it wasn't a safety hazard" (important to note, we didn't get a discount for getting a damaged car). We also got a car where the tire warning kept coming up for low pressure, but they refused to exchange the car. We asked to drop off at a different location and they wanted $150 extra to do that. They kept reminding us that each Enterprise is allowed to set their own rules. Will never rent from them again.Edit to add that they do not have an option to drop off keys after hours (no one explained this to us). So they basically force you into an additional day.
-
September 2023 by Franz Naval
The service is excellent and smooth. I never had a problem and rates were reasonable and will be renting again. Special thanks to Paul, Arzu and Asif!!
-
September 2023 by Mark Perry
Good at first, but things turn south quickly when you need anything from them.Not going to get into all the details, but I can assure you they employ some of the least professional people I have ever had the misery of dealing with... I couldn't finish a sentence without being cut off, argued with, or being issued extremely vague threats. Felt like I was dealing with an actual gangster from the 30's. Crazy.So yeah... NOT a repeat client here.
-
September 2023 by Alex Lad
Pratik delivered amazing service at this location and was more than accommodating. Huge thanks goes out to him! I would definitely recommend this location to anyone looking to rent a car in the Calgary area.
-
September 2023 by Danial sappani
Very disappointing experience! Can not get hold of everyone . Booked a rental a week in advance to be picked from the body shop . No one show up when i called they said they are trnferjng to closet location and will arrange a pick up no one shows up for an hour . What is the point of booking it .
-
August 2023 by Payam Yektamaram
Fast and efficient location. Was in-and-out within less than 10 minutes.The only problem was that my reserved car class type was sold-out upon arrival and they only had 2 vehicles to choose from. I think this was due to the calgary stampede and just being a busy week.
-
June 2023 by Cassandra De Marco
Patrick was such an amazing help. Such great service overall!
-
June 2023 by Johnathan Giese
Staff was polite and helpful, biggest complaint is that the phones never stopped ringing, not enough staff to answer them.
-
June 2023 by terry vulcano
At 2:35 pm Monday June 19 i made a booking to pick up a rental at the 26St NE Enterprise location. When i reached there at about 9:45am, they had no record of my booking, and no car for me.At 8:21 am the 17th Ave SE location had confirmed i had a booking at the 26th St NE location for ten am (i didn't mention the time, it was on the booking).So I asked the guy at the 26St NE location why did the 17th Ave SE location know i had a booking with you and you don't? The guy said because i didn't specificaly make the booking with him, it wasn't his fault.I told him I had specifically tried to call his location, as offered on their website (so this wouldn't happen). He again reiterated it wasn't his fault/doing.Getting a hold of the 17th Ave SE location, they transferred my booking, (showing that I indeed have a booking) to their location and they took care of me.
-
June 2023 by Sarkar (Sarkar)
I tell you the staff is amazing location is great and service I would have given 12 stars if I had an option-Assistant Manager Pratik 5 starPaven 5 starShyla 5 star and above.The old reviews are based on previous management but things have changed for better. Location is amazing for visitors planning to go to Banff!
-
June 2023 by Smugglers Run
All the staff was great plus l got too rent a charger that was alot of fun to drive thanks Pavin and everyone else who helped make this a good experience highly recommend. Kevin.
-
June 2023 by Mark Haddad
Had a great experiencing renting from this Enterprise. Big Thank you to Pratik, Paven and Samira for making this experience easy, quick and professional. Made our drive to Banff enjoyable and at peace of mind.
