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December 2024 by Lakshmipriya Mohanty
I have known the enterprise car rental proceas indirectly whenever my fruenda used to rent car, but now finally I have started using the service for myself and as alwaya, the entrire process was so smooth and the representatives helped me in all the steps. I will always choose enterprise to rent car for my future trips also.
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November 2024 by Neil Bray
Seamless process, they picked me up and dropped me off without any delays.
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November 2024 by J “JB” B
Staff was very efficient & thorough! The rate for the rental was very good & we got a free upgrade. I used to rent often before Covid but rates have plummeted since & I only rarely can afford to rent(off season). I have had good experiences with Enterprise.
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November 2024 by Sara Connelly
Jake and Carly were more than I expected. They were on it. My car was hit overnight outside my house. It was such an inconvenience. However, the service I got from them is outstanding. I didn't have much thinking to do. They were ready and willing to help. It actually made this whole mess bearable. Thank you both, dearly!
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October 2024 by Viddhiyartha P S
Fantastic customer service. Walk through was excellent. Karlee is the best. Staff understand customer needs clearly and makes sure it's fulfilled. Karlee was patient to answer all queries. We weren't able to reach enterprise on time to pick the car due to transportation disruptions, but enterprise was flexible and Karlee made sure we got the car we requested for.
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October 2024 by Rodrigo Solis
Amazing customer service. Jake was very helpful and was able to solve our issues that we had. Would recommend this location just due to the customer service and welcoming staff!
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October 2024 by Jordan
Continuing to have a terrible experience. Enterprise has double billed me, already taking the money from my Visa. They incorrectly recorded the drop off time and charged me for 2 days not one. I am now on my fourth interaction with them trying to get them to reimburse me. I'm having to provide time stamped pictures of the drop off to prove the drop off time (which I have). In each interaction they said, "oh our mistake you'll be reimbursed right away...It's clearly our error." Then, no reimbursement, I have to call again, and then they say that they will fix it this time. I only post this review because I don't know how to get resolution and I just received an email from them with an invoice asking me to pay again!
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October 2024 by Hillary Geer
Excellent customer service!
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October 2024 by Mayank Jain
I had a terrible experience with Enterprise. When I arrived to pick up my car, I was told it was being washed and that I needed to wait for a few minutes. After waiting for 20 minutes, the staff member returned, only to inform me that the car was actually coming from the airport and would take another 20 minutes. Not only was this frustrating, but the representative was also rude and dismissive throughout the entire process. I felt like my time was completely wasted. Very disappointing service—definitely won't be renting from here again.
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October 2024 by Faisal D
Absolutely fantastic service! Very busy spot, staff would have you on your way. They would even get one for you from elsewhere if a vehicle isn’t available. That is excellent service proper. Some familiar faces (you know) from my first enterprise experience!! Glad to see them there.
If you really value excellent service, this is the place. You won’t be disappointed. Happy customer here! Would definitely return. Cheers
Rented again. Booked same day, picked up same day. I truly appreciate the people who work at this joint. On your way fast, that is the service you get. I truly recommend this place, one of the best in Calgary. Cheers.
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September 2024 by Peter JB (Peter's YT page)
Great service. Good people.
Fast and efficient. 👌🏾👌🏾👌🏾
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September 2024 by Aaron D
Hey there! Sorry for the delay in leaving this review. I was in Calgary in August and rented a vehicle through the Enterprise app. I had a great experience at the downtown south location. The staff was super friendly and the service was really efficient. I also decided to get their total coverage for accidents, just to be on the safe side. You never know when you might encounter some crazy weather, right? Like hail the size of a golf ball or an apple!
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September 2024 by Vivek Kumar
My go to place whenever I am renting from downtown. I always get exceptional service here and the staff are always helpful and friendly.
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August 2024 by Keane Webb-Brathwaite-2023-10-OA-2251-PM
I’m from Edmonton and returned my rental to Calgary. By random I went to the 17ave location. I was assisted by a manager that was AMAZING at Edmonton Enterprise named Harpaal. 5 star service regardless of the city. Also ask for Kale good energy great service.
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August 2024 by Stacey McAloney
Answered all my questions immediately. Absolutely best customer service
