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November 2024 by Scott
My dad uses this place for most of our vehicles repairs. Ken is honest, always points out the faults and doesnt upsell you on unevessaru repairs. They also have really fast turnaround time compared to other places. My father dropped off a vehicle on Thursday for a check engine light and muffler replacement. All the repairs were completed by Friday.
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October 2024 by Shoxrux Daminov
Change car oil quickly, very fast and good technical service for your car. :)
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May 2024 by David Peter
Eugene best mechanic I have came across, got my G05 X5 right
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April 2024 by Andy
Services lacks expertise and detail. Poor communication and seems like zero practical considerations for the client.
Paid $200 for an oil change, which they took double the time they claimed (4 hours instead 2). Auto-charged me extra for refilling my engine coolant which I didn't ask for (I only showed them a pic and asked them if they could tell me how I can fix it).
Would have accepted it for my own miscommunication but they made major mistakes for just an oil change, causing car engine issues.
General car information or status is never proactively explained. Every time I feel like I have to be asking a hundred questions, and they only reply for one word answers. Seems like the priority is just to make money here. Won't be coming back.
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November 2023 by Pedro Olguin
Was recommended by a relative and brought my car to get serviced. I had an issue where my car was making a specific sound and wanted it fixed. I dropped my car off and was told what was causing the issue so I agreed to the repairs $800+ after I picked up my car and it was still making the noise I even had it recorded in a video for proof. I called and informed them it was still making the noise not only did they make me wait 2 weeks due to them being “fully booked” they made me PAY AGAIN “since they fixed the noise and turns out it was something else causing it “Is what they told me despite me telling them I want the noise gone the first time and then telling me the $800+ repairs would fix it. so they made me pay again for inspecting the car Avoid this place terrible customer service store clerks are rude. I spent so much just to be stuck with the same problem and they treated me and my wife terribly.UPDATE: 11/10/23—————————————————————-If only you were as detailed in inspecting your clients cars then you are trying to prove them wrong then I wouldn’t have to record video proof of the sound you apparently fixed still being made the next day the video had a date/time stamp. My point is to fix the issue not repair something then say it’s something else the next day maybe learn from your paying customers complaints and not try to excuse your poor work or inability to do your job correctly and inspect your clients cars
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October 2023 by Jack T.
Ken has been a trustworthy mechanic for me and my family for many years. he is trustworthy and knowledgeable. The only problem, I have recommended him to so many people who now use him as their mechanic, that I have to wait a little longer to get in. It is worth the wait, so go ahead and make an appointmen.
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June 2023 by Terra H.
Ken is always reliable, always has time for me and is always as budget friendly as he can possibly be. He's been really great and I'd take any vehicle to him for any repair.
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May 2023 by Mark Toner
Ken has been servicing my family’s and my business’ vehicles for over 20 years now and we wouldn’t even consider going somewhere else!
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April 2023 by James Smallwood
The best shop in town top notch service.He always makes sure that you are happy and understands what he did and why.I only gave him 5 stars because I couldn't go higher he replaced the part now the jeep runs like new
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December 2022 by Devon Argle
Kenny has always treated us well with prompt service and fair pricing. Nice guy too.
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December 2022 by Tasha Wespi
Ken was great! I brought my BMW in for a coolant leak & it ended up having to be a new radiator. He called me to let me know the issues & got it done in the same day. He’s very fast & an honest man.Service: Engine repair
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November 2022 by William M
Finish fixing my car here, the owner Ken offer the best service, he is the best in town!!!!
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November 2022 by Eric H
Kenny is a great guy. He is very meticulous and will not rest until he knows what's wrong with your vehicle.
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August 2022 by Jason Neufeld
I found myself in a bind. My car broke down, dropped it off with Ken on a Saturday morning, and he was able to look at it that day, and get it diagnosed. And at great price. Thanks Ken!
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July 2022 by William Shakespeare
Finish fixing my car here, the owner Ken offer the best service, he is the best in town!!!!