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February 2024 by thang nguyen
I stumble upon this store by accident last month and fell in love with the fabric and style and as a bonus it’s made in Italy so you know quality is good.Oksana helped me and because she was very helpful and honest I decided to buy a few pair of pants and a top for my wife. The fit and feeling is amazing so today I came back to buy quite abit more cloth for my wife as they came out with some new items.This is much better than Lululemon in my opinion so feel free to give it a try. You wouldn’t be disappointed.
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February 2024 by Brenda lee doel
I just want to give April a huge shout out! April your customer service is out of this world! Thank you so much and I look forward to seeing your smiling face again. ?
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October 2023 by Megan
I love Freddy pants. My love for the store itself depends on the staff working that day. Some of the ladies are very helpful and they always help me find the perfect pair. Last time I went the staff were not very helpful. one of them was just staring at me with a disgusted look on her face while the other was asking me dumb questions instead of just looking at my account. I felt very awkward because I didn't steal the pants but they had such an accusatory tone. ? I wish I knew the ladies name who helped me before, she is great. I highly recommend that everyone buy a pair of Freddy's but go and try them on first. Ladies you won't regret it!
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February 2023 by Amanda Girl
i had the most amazing experience today shopping at the store. the 2 ladies working tonight were super friendly and helpful. i bought 2 beautiful pairs of pants. one beige and one with a denim look. they fit great and we even saved bags by using the one i had with food and other clothes in it. i will be back for sure. today i was back and bought 2 more pairs of amazing pants. it was so nice of the manager to ok the girls to cut up my pants after i bought them i really love watching my new pants get ruined at my request i will be back soon
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January 2023 by Clean Vicky
Amazing store! Not sure where to start but I thought how I have a struggle to find a brand that fits me! But at the end I figured it was more about the service and effort to help me to find a perfect pair of pants for my shape!Pooja has been as no one never before. She took all the effort for me to find what I was looking for, and explain every single detail about it!Also after a purchase I had a small issue with the pants and they immediately exchanged for new pair, no questions asked!Amazing store and stuff!
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January 2023 by Bryony Anderson
These are the best pants ever! I can no longer wear other jeans after trying these, they are just so comfortable and flattering! I only wear Freddy's now! If you take good care of them, they last for so long too and never sag! Plus the girls there are so helpful and lovely, it lights up my day to go there.
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July 2022 by Shannon Pinner
I live in Vancouver and shopped many times at the stores here but they closed and never reopened. I had loads of questions regarding size since my body has changed. The manager pooja went above and beyond for me to help me out and answer all my questions and got me the perfect size. She was very knowledgeable and absolutely wonderful to deal with
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July 2022 by Will Hebson
Pooja and Iena were so helpful in making sure I had the right size and style. They were so kind and didn’t rush me I tried on like 8 pairs lol. It was such a fun experience!! I will be shopping there more for sure!!
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July 2022 by Deanna Koch
Wonderful experience in this store. Pooja was extremely helpful and patient with me. And the pants fit amazing ?Definitely recommend a visit!
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May 2022 by Serina Roskewich
Great selection of jeans and outstanding customer service. The ladies who helped me were friendly and knowledgeable.It was off putting to request customers to write a review for the store. That left a bad taste in my mouth. Again the girls were great but next time I will order online. Don’t have the time to write reviews.
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May 2022 by Manu Mahrshi
Outstanding customer service. Staff was professional and got some great recommendations. They seemed really dedicated and happy to do what they do. Products are high quality and promotions were great too. Got good vibes. Will definitely come back soon.
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April 2022 by Donovan
I have been a loyal customer to Freddy's and specifically the location in Calgary for 8 years now. They are still my favourite pants and I have way to many at this point lol I actually almost had a heart attack recently when I went to Chinook Mall and arrived at an empty store front. Took me a few minutes to realize they had just moved to a different location nearby. New spot is much nicer with a big window and better layout however there was one big negative that kinda ruined my shopping experience. I had to try on a bunch of pants as I was doing an exchange and was shocked when I realized the change rooms don't have mirrors!!!!! These should have been put in the same day they moved. Personally I hated having to come out of the change room for every pair with the girls working standing right there. I just felt very uncomfortable and ended up skipping half the pairs to try on and made a rushed decision so I could just finish up. Ended up not happy with what I ended up getting and now will likely just return the pants instead of going through that all over again. Any clothing store needs mirrors in the change rooms, period. The girls working were super friendly and helpful and it definitely isn't their fault I felt so self conscious so can't blame them for the mirror situation.
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March 2022 by samantha schneider
Im in love with this store. I own every style they created. Thank you for all your amazing products n customer service. I will forever be a loyal clientele.
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March 2022 by Thomas Cantafio
This was the best service I have had in any store in Chinook. The manager took great care of me, actually so well That I came back again today. Thank you Pooja for the great service. I bought the WRUP DIpro midrise 3 button.
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March 2022 by Leona B
The quality and customer service at this store is exceptional!!! Pooja is extremely knowledgeable about all things Freddy and goes above and beyond to assure her customers have their perfect fit. I absolutely LOVE my Freddy's and will definitely be purchasing more pairs in the future. I HIGHLY recommend this store!!!
