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December 2023 by Jason Wingert
Their staff are so committed to their roles. It's amazing.
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December 2023 by Michael K
It's a busy place for what I needed they didn't have any stock. Call before you go to ensure they have the item in stock.
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December 2023 by Millie Mallard
Somewhat of a smaller store but it has great employees.
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September 2023 by Daniela Alvarez-Leon
This evening I rushed over to get my first ever Mario cart video game. My boyfriend just recently got me the Nintendo switch as an early gift for Christmas, as I had asked endlessly.It was late and last minute purchase, but the gentleman, Jacob, was delighted to help me as I thought they didn’t have Mario cart in. He explained to me everything about your policies, protection plans and about the game. This is my FIRST video game purchase and I just wanted to take the opportunity to say THANK YOU Jacob for making my first video game purchase and truly positive, and delightful one. His overall positive vibe and happiness made me feel so comfortable in a store I’ve never walked into. So thank you.
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September 2023 by Victor Law
Update: The busiest Gamestop in Canada and it shows. The store is never empty anytime I drop by. Staff arr awesome and very helpful with trying to secure your collectibles, etc. In fact, I came to this Gamestop because of Richard. He's the best!This is a fantastic Gamestop location! It is larger than average, so you don't feel the overwhelming amount of stock inside the store.Whether it is because gamestop prioritizes this location or my luck, I always find the best and most sought-after stuff here. This is where I managed to get a PS5 disc console, and we all know how hard that is.Staff are friendly and helpful when asked. I always felt welcomed here!
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September 2023 by Margareth M
Unbelievable. This store always give the wrong product in a box whenever my cousins buy something. Such a waste of time coming back and forth. Also, when we remind their salespeople to put the right product, they are so defensive and rude. Look at now, we’re going back again to chinook to make things right! Terrible customer service!
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September 2023 by Galvin Extasty
Horrible management team, this company and it's workers, caused me nothing but headaches and the store owner themselves whom I talked to eariler this afternoon wasn't at all helpful in the matter of work ethics and following the principals themselves.Honestly it's best to take your money and services elsewhere than have it wasted at any company who doesn't truly value you for you regardless if your a customer or worker themselves here.Things could be a lot better at EB Games and stores like this in general if they would stop stringing you along just to let you down in the end.I'm no longer going to be shopping at any of their reminding stores in Canada and outside as well.Thanks for trying but that's all I can say in the end here.Best of luck to your company and all its workers and customers y'all still have.
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September 2023 by chad beattie
Some of the kindest staff ever! Sadly its a super super popular location at chinook centre so they sell out of stuff quick, but that speaks volumes about how awesome the location is and how booming it is
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July 2023 by James Eckersley
Lovely staff and very professional helped me pre order some games and even printed a list off for me
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June 2023 by Keith Christofferson
Staff have been great, always friendly, good selection of game knick knacks, or if you need a physical copy of something.
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May 2023 by Gail&Phil McLaughlin
Went to GameStop about the Xbox one s the new one I'm going to have fun with it tonight the employees were great they explained everything to me about the system about the warranty yeah it was a great place great prices on games and everything had no problem walking around looking at things without being bothered like I do with some places I go to but no they left me alone and let me choose what I wanted I was looking at the PlayStation 5 as well so it was being a toss-up between Xbox one s and the PlayStation 5 I picked the Xbox one s
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April 2023 by Xandria Schwab
Chelsea is the kindest person I think I’ve ever met. One of the mini brands I bought was broken. And she went above and beyond for me. I can’t thank her enough for being so sweet ( sorry if I spent her name wrong!)
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March 2023 by ahmed
Great store but doesn’t answer the phone periodically.
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February 2023 by Justin Rutzer
Jacob was fantastic at solving all my problems and getting me what I wanted. Great customer service will shop at this gamestop from now on.
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February 2023 by Lucius
Super nice staff, particularly the bald employee. He is very friendly and super nice. Please give him a raise.