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October 2023 by Google user
Had a quick interaction with the cashier (darker complexion, black and blonde hair with braids– didn’t catch her name cause she didn’t have a name tag or introduced herself) I needed to do a return. Probably was in store for less than 3 minutes. Cashier was extremely rude, didn’t greet me what so ever. From the get go she asked if I have the receipt and asked me the reason for the return. I told her and she was straight up laughing. She made me sign the receipt and was complaining that I only needed to take up one line for my signature, as if it matters. For the very FEW minutes I was there ruined my whole day. Please train better client service!
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September 2023 by utre utreras
I was there a couple days ago and Neha was extremely rude, she definitely didn’t wanted to work, she is a old woman and she was so disrespectful with the other girls, i was there shopping with my girlfriend and we heard all the treatment that the employees received by her, I went to cash to checkout and we ask for a manager because of the horrible experience that we got, and we found out that Neha was the manager. Incredible to be hones.
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July 2023 by Ripley High
there was such a lovely lady that helped me in the fitting rooms. When I went to pay however there was a girl who made me feel very unwelcome and she was almost annoyed that I wanted to pay. Fitting room experience was good. But I almost didn’t purchase due to poor customer service at register.
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June 2023 by Crystal Barkman
What's not to love about this store, so many great styles and sizes in stock, friendly helpful staff and the prices are great too. I got everything I needed to look good this summer and it didn't break the bank. I will definitely continue to shop here?
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June 2023 by Grace Al
0 stars, staff members need to show more respect and not gossip. My daughter went to the fitting room to try on clothes, my daughter told me there is a whole wall mirror on the hallway at the fitting room and a staff member talked about my daughters feet. i get you are teenagers and young but she self-harms and is insecure, and she did cut that day. how dare you do that to others! if one of the other staff members gossip just walk away...and if they complain just say " stop, i dont want to hear it, just do what you are told, and do your job" thats it, you are there to work and make money, get the experience and learn new skills for future endeavors. not to belittle others, what is that gonna do? all it does is make you feel better. Shame on you.
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January 2023 by Trin o
the manager lacks professionalism and is very rude. got 3 of her employees to pass on information to me, spoke to me once and barely said a word. i can’t find a nice thing to say about her she was so unhelpful.
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October 2022 by Jessica Clemens
POC manager that was working this evening was condescending, disrespectful, with a lack of people skills. Unpleasant experience with a simple refund.
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February 2022 by Iyasha Ragguette
I came into today and this lovely lady jay was so helpful and sweet, we need more retail workers like this! she went above and beyond to help me find the jeans I was looking for. she made me feel so confident, will definitely be coming back! keep up the good work Jay! you rock.
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February 2022 by Payten Young
Olivia is fantastic at garage! Can't go wrong with her, she helped me find everything I was looking for, and more! Excelent style and phenomenal sales associate, with great customer service skills. When your at Market Mall Garage ask for Olivia, you wont be sorry! Best service i've had in a long time.
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February 2022 by Jess W (Jess W)
Came here Tuesday evening. The customer service was sooo good. Exceptional. The store was really neat and clean as well. Great experience.
