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October 2023 by Raj Shah
Fantastic service as always. Imagine goes above and beyond for their clientele. You can tell the culture they've cultivated is a positive one.
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September 2023 by Clint Johnson
Made me call into rogers contact centre to activate my SIM card number port, even though I supplied all my port info on the online order and specifically asked for imagine wireless to not make me call in and painfully wait on hold and explain all the port info. Not impressed.
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July 2023 by W Langford
I popped into Imagine wireless with my buddy Phil yesterday and I have nothing but good things to say. The service was amazing. Phil is 75 years old and his cell phone might as well be. The folks there, Aman and Poorvi were excellent.Phil's phone was so old that there was no simple way to transfer the data, but there were some irreplaceable photos on the phone. Aman and Poorvi tried several different methods to get the data. When one method didn't work they already had another plan. They would not give up, they stayed late after the store was closed to get the data across.The wonderful part is that, the whole time we were there, we were having fun. They were chatting to Phil and I on a whole range of subjects, cracking jokes. It was like we were just chilling on a patio. Their knowledge, dedication and personalities brought an older gentleman joy.Absolutely fantastic.
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April 2023 by Adriano Bossio
Arun is an asset to your company! Amazing service and cannot believe how well he took care of my family and I’d hardware upgrade. ??
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March 2023 by zohaib haroon
Very friendly staff.
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March 2023 by Bryan Simpson
Ever heard of a business that literally doesn't want your money? This is it.They will go above and beyond to avoid serving you. I had a promise to pay that needed to be paid, but without my government issued ID, they refused to take either cash or credit!Is it policy? Maybe. Simple fact is I have made payments to many telecoms companies in store many times over many years and never once has my payment been refused.I suggest that if you have business to do, go elsewhere. Probably doesn't matter, but sticklers always find a way to mess up your plans. You have been warned!
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March 2023 by Shane F
Backing out of deals and changing conditions is a poor way to do business.
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March 2023 by Ryan McBride
Neil and Sam are be best guys you will ever meet when you need a wireless device.
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March 2023 by Aboudy Canada
The guy at the shop is very experienced. I recommend this Rogers branch over others.
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March 2022 by Carling R
Dale is the guy! He is able to get deals that I didn't even know were possible! Great work!
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March 2022 by Misty G
Hands down the best service I’ve ever received when dealing with a wireless company. Neil makes things so easy and straightforward. I would recommend them to anyone!
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March 2022 by Beth Finn
Dale and Sam were awesome. I really needed a new phone but I didn't think I would find a better plan. Dale and same were able to get me a new I phone 12 and a way better data plan with Rogers! They were very professional and knowledgeable and explained everything I needed to know about my new plan and phone. Thanks guys!
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March 2022 by Max Nizamov
Great place. Very respectful people work there. I wouldn't hesitate to give them more business. Thank you guys!
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May 2021 by Luanne Kovacs
Very helpful and pleasant. Good experience.
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March 2021 by Shahir Jinnah
Magnus was fantastic to deal with. I had an issue with some credits not being applied and with one email he managed to solve the issue within 24 hours. Professional and efficient service!
