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October 2023 by Rehan Babar
Rahel delivered an exceptional customer experience. Her expertise, friendliness, and professionalism really stood out as she efficiently addressed our concerns. Thank you for a great shopping visit!
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October 2022 by Morena
Hire nicer staff if you want people to give you business:)
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December 2021 by Chantel Stashko
Big call out to the team in Chinook. I got disappointing news on not being able to return a handbag bought on line in store but I was given ideas to hlep me and incredible service by all associates that ended up in a purchase of gorgeous boots. Plus my interaction with the Kate Spade customer care team was so quick and easy. Way to go for treating your customers the way a luxury brand should.
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September 2021 by Julia Bicknell
Very polite and helpful staff. I simply adore handbags and just couldn't resist! Kate Spade uses some unusual designs and the bags are always colourful.
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September 2021 by Beaut990
Exceptional customer service. It is nice to see a retailer that retains staff. Great follow up and support when needed.
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September 2021 by huein kai
thank you to Beth that helped us with our shopping. she was very friendly, applied the distance, and got us what we wanted!!!! really great service!
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September 2021 by Joell Cade
If I was a buck 5 I'd look great in her stuff ,but the fid have a cell cover o wanted so didn't buy .Beautiful store though
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September 2021 by Anwar Islam
This is an amazing store for so many reasons:a. Obviously great locationb. Trendy productsc. Very friendly staffs with vast product knowledged. Staffs offer assistance at all timee. Very cozyMust go to store in town!
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September 2021 by Karman Tittemore
I love this Kate Spade location and never had a bad experience here. Always appreciate friendly staff who allow you time to browse on your own. When I call, they always pick up the phone unlike some other stores. For a smaller sized store, they do have a pretty good selection, and always seem to have items I'm looking at on the website in store - this is much appreciated so I can pay in Canadian dollars and pick up, rather than having to order from the website, pay in USD and risk getting hit with duties on my purchase!
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October 2017 by tick8644
amazing customer service here